Job Description
About This Role
As a Digital / Omnichannel Project Coordinator, you will play a key role in supporting the company’s digital transformation by ensuring the effective integration and optimization of omnichannel strategies. You will collaborate with cross-functional teams to analyze data, enhance customer engagement, and provide operational support to maximize the impact of digital initiatives. Your insights and proactive approach will help improve business outcomes and drive continuous improvement across therapeutic areas.
What You'll Do
- Analyze data from multiple channels to extract valuable insights and optimize the omnichannel experience.
- Support various departments in leveraging digital tools and platforms to enhance customer engagement.
- Assess customer experience across channels to identify areas for improvement.
- Contribute to the development of Customer Engagement Plans in collaboration with cross-functional teams.
- Monitor key performance indicators (KPIs) and provide recommendations for ongoing optimization.
- Work closely with marketing, sales, and medical teams to ensure a seamless and effective omnichannel strategy.
- Proactively identify opportunities for process improvement and innovation in digital initiatives.
Qualifications
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Who You Are
You are a dynamic, proactive individual with a strong analytical mindset and a keen understanding of business impact. You are a relationship-driven professional who thrives in collaborative environments and can engage stakeholders effectively. You are a positive self-starter who takes initiative and can work both independently and as part of a team.
Required Skills
- Master’s degree in Digital Marketing, preferably in Healthcare Digital Marketing.
- 1 year of completed internship experience in a related field.
- Strong analytical skills with the ability to extract insights from data.
- High level of initiative, autonomy, and problem-solving ability.
- Excellent communication and interpersonal skills to foster collaboration and stakeholder engagement.
- Experience with CRM, Veeva, and Power BI is a plus.
- Project management capabilities with the ability to manage multiple tasks effectively.
- Advanced English proficiency.
Additional Information
Salario : 30.000€ anuales + beneficios
Requisitos para un contrato en prácticas.
Podrá concertarse con quienes estuviesen en posesión de un título universitario o de un título de grado medio o superior, especialista, máster profesional o certificado del sistema de formación profesional, de acuerdo con lo previsto en la Ley Orgánica 5/2002, de 19 de junio, de las Cualificaciones y de la Formación Profesional, así como con quienes posean un título equivalente de enseñanzas artísticas o deportivas del sistema educativo, que habiliten o capaciten para el ejercicio de la actividad laboral.
El contrato de trabajo para la obtención de práctica profesional deberá concertarse dentro de los tres años, o de los cinco años si se concierta con una persona con discapacidad, siguientes a la terminación de los correspondientes estudios.
En el caso de personas que hayan realizado sus estudios en el extranjero, dicho cómputo se efectuará desde la fecha del reconocimiento u homologación del título en España, cuando tal requisito sea exigible para el ejercicio profesional.
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.