Associate Director, Field Medical Systems Lead - Operations, Analytics, and Innovation

Job Description

About This Role

The Associate Director, Field Medical Systems Lead oversees the North American Medical Affairs organization’s CRM, Field Systems Digital Innovation, and Field Communication capabilities. Responsibilities include all aspects of governance, design, execution, and support for all field teams (Specialty Care, Rare Disease, NeuroPsychiatry, Immunology, etc.). This role will require close partnership with all field leadership teams and Medical Director Leaders to ensure tight alignment between information collected and disseminated through our CRM system and the business unit strategy. This position will work closely with CRM and Field Communications Specialists in collaboration with Business Intelligence & Operations.

What You’ll Do

• Provide strategic leadership and prioritization for our Field Technology in close partnership with the leadership of our field teams. Develop and implement the vision and strategy for North American Medical Affairs, and create and manage a Veeva Governance Council.
• Engage in long-term planning for major CRM enhancements and technical capability building in close partnership with our IT partners. Regularly lead “Lessons Learned” and “Best Practice” sharing sessions to assess and bring forward learnings to future programs.
• Enable enhanced field feedback for improved collaboration between field and the Medical Director’s Office to drive HCP insights and provide actionable insights to stakeholders.
• Regularly enhance and deploy field communication capabilities for clear and compliant access to material and information for our field medical teams.

Who You Are

You are a strategic, collaborative leader who thrives at the intersection of data, systems, and medical excellence.  You simplify complexity, drive impact through innovation, and build strong partnerships to enable smarter, faster decisions.

Qualifications

Required Skills

• Bachelor’s Degree is required.
• 7+ years of pharmaceutical/biotech industry experience is required.
• Headquarters-level experience within Medical Affairs is required.
• 4+ years of Veeva CRM experience is required.
• Experience with systems design and integration is required.
• Strong accountability and independent decision-making abilities is required.
• Analytical skills and experience evaluating options objectively is required.
• Strong executive presence is required.
• Strong computer skills, including proficiency in Microsoft Office, is required.

Preferred Skills

• People management experience is preferred.  (this position will eventually have direct reports as the team grows)
• Product launch experience is preferred.
• Strong communication and collaboration skills across cross-functional teams is preferred.
• Familiarity with CRM strategy, field technology, and content compliance is preferred.

Additional Information

The base salary range for this position is $159,000 - $219,000. Base salary offered is determined though an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity. Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees and their families' physical, financial, emotional, and social well-being; including, but not limited to:

• Medical, Dental, Vision, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement
• Short- and Long-Term Disability insurance
• A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 days off for Personal Significance
• 80 hours of sick time per calendar year
• Paid Maternity and Parental Leave benefit
• 401(k) program participation with company matched contributions
• Employee stock purchase plan
• Tuition reimbursement of up to $10,000 per calendar year
• Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.