At BILL, we listen, learn, and lead-fostering collaboration and a drive for continuous growth. We're committed to building a diverse and inclusive workplace that values each person's unique skills and experiences. Even if you don't meet every requirement, we'd love to hear from you-you might be just what we're looking for, whether in this role or another.

✨ Let's give businesses more time for what matters.

Reporting to the Sales Operations Manager, the Sales Operations Analyst will help to remove obstacles from the floor's day to day process through collaborative efforts with Product, Business Technology (Salesforce), Pricing, Customer Experience, Enablement, and Customer Success. This role will primarily be responsible for optimizing the DealDesk processes and ensuring data integrity within the CRM. The role requires you to utilize a broad range of skills on a daily basis including, but not limited to, superb communication, process improvement, data analysis, and project management. You will be successful I this role if you lead with empathy as you identify areas of inefficiency in the sales process and implement solutions. The ideal candidate will be passionate about solving problems, optimizing processes and interested in working in a rapidly growing SaaS/Fintech company.

Make your impact within a rapidly growing Fintech Company

• Proactively identify challenges in the sales process and design solutions by collaborating with internal Stakeholders, Salesforce development teams, and other cross-functional partners
• Partner with Revenue Enablement to address change management ensuring a seamless transition to new processes or updates to existing processes
• Oversee projects from start to finish, ensuring all tasks are completed efficiently and on time
• Be a key driver in UAT testing for Salesforce releases
• Remove obstacles from the sales floor by providing daily support for process or dealdesk related issues
• Build SFDC dashboards and run basic analyses to help surface gaps in performance and efficiency

We'd love to chat if you have:

• 3+ years of Sales Operations or sales support experience
• Salesforce Admin certification
• Proficient in Excel (v-lookups, pivot tables, chart building)
• High attention to detail, curious and resourceful
• Strong communication and presentation skills
• Understand process optimization
• Cross-functional project management
• Not satisfied with the status quo
• Self-starter and a problem-solver
• Leads with empathy

Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones

Zone 1- San Francisco Bay Area CA (includes HQ), New York City, Seattle

$92,000-$110,900 USD

Zone 2- CA (Non San Francisco Bay Area), Austin TX, Massachusetts

$82,800-$99,800 USD

Zone 3 -Utah (includes Utah office), Houston TX (office), Florida, North Carolina

$78,200-$94,300 USD

What's in it for you?

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn't only experienced by our customers, but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

Don't believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.

BILL is an Equal Opportunity Employer that values diversity and inclusion. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.