As the Transportation Analyst, you are an integral member of the Customs and Transportation Team and will collaborate across the organization to deliver excellent service to our customers. Key partners include customer service, supply chain, warehouse, service and repair, marketing, and finance. You will plan outbound transportation to BD's customers in Canada using SAP/TMS and coordinate inbound carrier and courier shipments to BD in Canada by supporting carrier selection, pick-up requirements along with identifying, and addressing service failures with our logistics partners. You will also work closely with the Senior Operations Manager in driving continuous improvement through system upgrades and process changes. You will drive predictive analytics to enable data driven decisions. This includes updating routes, schedules, service rates and warehouse processes. As a driver of change it is important to work with key stakeholders to understand the business requirements to deliver an exceptional customer experience. Reporting to the Senior Operations Manager, the role will sit in our HQ in Mississauga, ON.

Responsibilities:

• Conduct outbound shipment planning and coordination activities using SAP and TMS
• Monitor and track shipments to ensure timely delivery and accuracy
• Complete root cause analysis on customer delivery concerns and issues and develop a plan to prevent reoccurrences.
• Respond to requests for rush or special shipments by contacting appropriate carriers, arranging service and coordinating with the Distribution Centre on excellent execution
• Act as the backup for day-to-day inbound transportation requests including but not limited to handling rush requests, tracking, troubleshooting border delays and customs inquiries
• Obtain and produce quarterly reports from carriers to analyze trends and to ensure we are delivering on service levels, and our account is in good standing
• Escalate claims on carriers and brokers with account managers (as required) to handle service failures and improve ongoing relations and service
• Participate on projects or initiatives with the goal to improve operational cost, efficiency, and service by working with the transportation team and internal partners.

Knowledge and Skills:

• Excellent problem resolution skills, ability to multi-task and prioritize.
• Excellent organizational, communication and process management skills.
• Demonstrated attention to detail and analytical ability and negotiation skills.
• Strong interpersonal, written, and oral communication skills.

Education and Experience:

• Bachelor's degree or College Diploma (Logistics, Supply Chain field strongly preferred).
• 3+ relevant experience in a similar transportation logistic role. Customs experience an asset.
• Strong knowledge of domestic logistics operations and regulatory frameworks in North America.
• Proficient with MS Office tools (Word, Outlook, etc.), including Excel (Pivot Tables, VLOOKUP).
• Must have experience working with SAP Transportation Management (planning, T-codes.
• Strong outbound support, will act as a backup for inbound, and will drive for Continuous Improvement.
• APICS certification preferred.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Great Place to Work® has certified our workplace culture based on your feedback in the Trust Index® survey, and we've just published the news about us on their social media channels. You can check these out here. And if you think your friends and networks would be interested in knowing more about your workplace, sharing these posts is a great way to give them some insight!

Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.

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Primary Work Location

CAN Mississauga - Derry Road West

Additional Locations

Work Shift