Job Summary:

Lead the management and implementation of system platforms used by BD's technical and field service associates. Architect, design, implement and maintain system platforms that enable the technical and field service operations. Ensure seamless integration and adoption of the right technologies to support business goals of the technical and field service organization.

Job Responsibilities:(Primary Duties, Roles, and/or Authorities)

• System platform selection and implementation: lead the selection and implementation of system platforms that meet the evolving needs of BD's global technical and field service organization.
• Architecture planning and design: develop and maintain architecture plans and roadmaps for technical and field service capabilities and the technology platforms that enable these capabilities, including development of high-level designs, technical roadmaps and implementation strategies that ensure seamless integration with the larger system landscape and required data sources.
• System integration and interoperability: ensure that technical and field service technology platforms are integrated with other critical systems, such as CRM, ERP and Quality platforms.
• System configuration and customization: work closely with stakeholders to configure and customize technical and field service technology platforms to meet the specific needs of the business, ensuring data accuracy, security, compliance and performance.
• System maintenance and support: lead IT support teams to maintain and support technical and field service technology platforms, ensuring timely resolution of issues and minimizing negative business impact.
• Business requirements gathering and analysis: work closely with stakeholders to gather and analyze business requirements for the technical and field service function, identifying areas for improvement and opportunities to increase efficiency and productivity.

Education and Experience:

• Education: Bachelor's degree in computer science, Information Technology, or related field. Master's degree preferred.
• Experience: 8+ years of experience in IT solution architecture, of which 2+ years in a leadership role preferred.

Knowledge and Skills:

• Technical skills:
  
  
  • Deep technical and functional knowledge and understanding of system platforms that enable technical and field service business operations
  • Broad understanding of CRM, ERP and other critical technology platforms that form the backbone of BD's business operations
  • Proven experience and deep understanding of system integration
• Soft skills:
  
  
  • Excellent communication and collaboration skills
  • Strong business acumen and understanding of industry trends
  • Proven problem-solving and analytical skills
  • Ability to lead and motivate teams

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Required Skills

Optional Skills

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Primary Work Location

USA CA - San Diego Bldg A&B

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information
$134,500.00 - $221,900.00 USD Annual