Job Description Summary
The Commercial Excellence Manager will be responsible for enhancing commercial effectiveness by leading competency building, learning & development, and execute training activities across the Greater Asia region to upskill and enhance our sales and marketing teams. This role will also be responsible for designing and executing internal communications programs to build awareness and a better understanding of various ComEx concepts, process and initiatives.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
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Why Join Us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
Job Description:
- Develop, facilitate, deliver region-wide training programs (including BD Way of Selling, BD Way of Marketing, Memorable Messaging, BD Way of Cx) to drive improvements in and harmonize sales & marketing capabilities.
- Interface and collaborate with country and business teams to understand current capability levels and prioritize training needs.
- Understand concepts and support training needs related to sales processes, systems, tools, analytics and ad hoc projects.
- Develop an on-boarding program to accelerate the upskilling of new associates and their alignment to BD's tools and strategic processes.
- Collaborate across regional and country commercial effectiveness teams to maintain awareness of current capability levels and commercial effectiveness strategies and activities.
- Develop assessments, competency frameworks, coaching, and programs to develop a best-in-class sales organization.
- Coordinate and support Customer Experience (Cx) strategy development and improvement projects.
- Regional responsibility to manage marketing and sales platforms including training, user adoption and management, metrics and reporting and compliance acting as the main point of contact with global teams.
- Design and execute an internal communications strategy to raise awareness of progress on various initiatives in ComEx, share best practices and drive an agile, customer-centric mind-set.
Education & Experience Requirement:
- Bachelor's degree, preferably in a science or business discipline.
- Experience with designing, deploying and facilitating sales & marketing training programs (experience with different models) at a regional level, preferably across multiple businesses.
- Shown a keen understanding of Commercial Excellence and experience in driving various initiatives (Omnichannel, Segmentation, GTM, CRM, Analytics).
- Demonstrated successful track record of cross-country/cross-BU implementation of complex projects.
- Proven experience working in a cross-functional, collaborative team environment.
- Demonstrated ability to cross-functionally influence associates and mobilize functions in a teamwork and collaborative style.
- Demonstrated excellence in communicating with and presenting to selling teams, marketers, senior leaders across geographies.
- Demonstrated experience with change management.
- Prior experience in sales and/or marketing roles desirable.
- People management experience highly preferred.
- Demonstrated experience running internal and/or external communications campaigns and proficiency in digital tools.
- Strong attention to detail, great organizational skills and ability to work independently.
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, gender, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: https://bd.com/career
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Primary Work Location
SGP The Strategy
Additional Locations
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