Job Description Summary
As implementation Specialist you will be involved in the process of installation of products and services. You will interact with customers frequently and act in a independent manner with a good knowledge of products, technologies and process on Application plan assigned.
You will work closely with teammates and a variety of end users to ensure technical compatibility and user satisfaction. You possess a close understanding of systems application and interface. All these activities require a highly motivated and customer-focused candidate with excellent excellent communication, planning and organizational skills.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
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Why Join Us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
Main responsibilities :
- Demonstrate working understanding of products, related technologies and the Application process
- Independently complete assigned deliverables from the Application plan by conducting all the necessary meetings with the customer, both on-site and remotely.
- Work with the Project Management Office in coordinating and performing all the project phases including equipment/software installation and customers training
- Perform general training of products and technologies
- Collaborate with the team to Integrate basic products/services with customer systems and processes
- Have developed knowledge and skills in Products Application; still acquiring / expanding fundamental knowledge and higher-level skills
- Provide high technical support level to existing customers on-site and remote.
- Perform products hardware and software repair activities on customers site
- Perform products Preventive Maintenance
- Effectively communicates technical knowledge and validates understanding of others
Preferred profile
- Technical/IT background, experience with virtual platforms and networking systems
- Ideally a Bachelor degree in Computer Science, Engineering and/or at least 2 years related of experience working in the IT industry
- Project delivery adopting SDLC (System Development Life Cycle)
- Technical Project Documentation, MSSQL Database and PL/SQL scripting
- Strong technical orientation and experience supporting proprietary and standard applications. Have the ability to solve problems in a logical manner
- Willingness to Travel up to 80% in the assigned Region and sometimes as Support within Central Europe
- Fluency in French, Dutch and English, German is a plus
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: https://bd.com/careers
Required Skills
Optional Skills
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Primary Work Location
FRA Grenoble
Additional Locations
BEL Erembodegem - Dorp 86
Work Shift