Job Description Summary
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why Join Us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
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To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
Summary
As Head of Commercial Operations, Korea, you will play a decisive role in strengthening commercial strategy and capabilities within the country. Leveraging your extensive industry knowledge and proven leadership skills, you will drive business growth by enhancing the performance of our sales and marketing teams, optimizing pricing strategies, inculcating data-driven decision making, and fostering a culture of continuous improvement. Reporting to the Country General Manager for Korea, you will be a member of Korea Leadership team, collaborating with cross-functional stakeholders in Korea and Greater Asia Region to achieve commercial success across all BUs in Korea.
Responsibilities
- Manage 5 functional pillars across Sales operations/ Business Intelligence, BD Korea Customer Experience Center (call center/digital interface with customer), Digital/Omnichannel Marketing, and Distribution Management.
- Monitor and analyze key performance metrics to measure the effectiveness of commercial initiatives, identifying areas for improvement and driving continuous enhancement.
- Support the continuous optimization of go-to-market approaches in country, providing the right tools for Bus to choose between various promotional and distribution options.
- Support BUs in translating their strategic imperatives into tactics and campaigns, while enabling the use of technology to drive effectiveness.
- Own the local deployment and leveraging of SFDC, resulting in improved decision-making, collaboration and execution for sales and marketing teams in the country.
- Lead the development and execution of Sales Force Excellence programs, enabling high-performing sales teams through training, coaching, and performance measurement.
- Drive end-to-end Business Intelligence capabilities, starting from improved data quality and leading to advanced analytics that guide decision-making, identify market trends, and highlight growth opportunities.
- Oversee the design and delivery of Sales and Marketing training programs, equipping commercial teams with the necessary skills and knowledge to excel in their roles.
- Collaborate with regional and global stakeholders to align commercial strategies with overall business goals, sharing best practices and fostering knowledge sharing.
- Monitor and analyze key performance metrics to measure the effectiveness of commercial initiatives, identifying areas for improvement and driving continuous enhancement.
- Stay current with industry trends, regulations, and market dynamics to inform strategic decision-making and maintain a competitive edge.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
- Minimum of 15 years of progressive experience in sales, marketing, or commercial roles within the medical device or healthcare industry.
- Proven track record of successfully leading cross-functional teams and driving commercial excellence initiatives.
- Strong analytical and strategic thinking skills, with the ability to translate data into actionable insights.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with internal and external stakeholders.
- In-depth understanding of sales and marketing processes, business intelligence tools, and pricing strategies.
- Proficiency in Korean and English.
- Willingness to travel within the Asia region as needed.
- Must be results oriented and able to prioritize multiple initiatives in a fast-paced environment and can execute plans and initiatives with sense of urgency
- Experience using statistical computer languages (R, Python, SLQ, etc.) to manipulate data and draw insights from large data sets.
- Experience creating and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modelling, clustering, decision trees, neural networks, etc.
- Experience with distributed data/computing tools: Map/Reduce, Hadoop, Hive, Spark, Gurobi, MySQL, etc.
- Experience visualizing/presenting data for stakeholders using: Power BI, Tableau, etc.
As the Director of Commercial Operations, you will be a key player in driving the company's success by empowering the BD Korea sales and commercial teams to reach new heights and consistently deliver exceptional results. Your expertise in managing and implementing Salesforce.com will be instrumental in streamlining sales processes and enhancing data-driven decision-making. If you have a passion for sales force optimization and are eager to make a significant impact in the medical devices field, we invite you to join our dynamic and innovative team.
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate based on race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: https://bd.com
Primary Work Location
KOR South Korea - Seoul HQ
Additional Locations
Work Shift