Job Description Summary
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
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Job Summary:
The Clinical Nurse Specialist (Field Eastern Canada) is a vital partner with the BD Interventional commercial team supporting the delivery of our urology and critical care portfolios, and is responsible for supporting customers by applying clinical experience to clinical programs, product demonstrations, clinical simulations and committee presentations. The Clinical Nurse Specialist will also be responsible for building a network of clinical relationships to support new opportunities.
Job Responsibilities:
- Demonstrate expert knowledge of products, services and regulatory requirements to stakeholders in the sales process that positively influence sales opportunities.
- Collaborates with sales and marketing team to develop strategies and action plans to clinically influence decision toward new products and services and drive acceptance and satisfaction in multi-site or complex clinical environments.
- Creates or improves strategies to optimize product evaluation processes to enhance participation, competitive positioning and outcome and ability to build key champions.
- Communicates pertinent voice of customer and observed healthcare trending information to numerous internal departments which help support product quality, service development and customer satisfaction efforts.
- Demonstrates ability to present solutions to problems, considering all angles and maintaining awareness of goal to achieve desired outcome.
- Demonstrates extensive knowledge and understanding of relevant clinical environments, and BD products/services.
- Lead customer centric assessments in single, multi-site and/or complex environments.
- Serves as lead consultant and resource to internal and external customers in multi-site and/or complex environments.
- Mentors internal staff regarding best demonstrated practices.
Education and Experience:
- Graduation from a Canadian approved School of Nursing with current practicing registration as a Registered Nurse.
- Bachelor's Degree required, advanced or master's degree preferred.
- Minimum of 5 years hospital-based Nursing practice.
- Fluent in English and in French (read, write, speak) as the role will need to communicate with French-speaking customers and internal team members.
- This is a field based position with 50-80% travel.
- Successful candidate will reside near a major airport in the province of Ontario.
- Must possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years, as well as meet BD's auto safety standards.
Knowledge and Skills:
- Work cohesively and collaboratively with peers to achieve common goals, with the ability to function in matrixed environments.
- Ability to manage and flex priorities, seek and apply feedback, and readily adapt to change, while effectively managing your time and projects.
- Ability to lead all related customer training planning deliverables, gain consensus, and deliver concise and consistent communication across their organization.
- Strong business acumen and passion towards excellent customer experience both internally and externally.
- Stellar communication skills (verbal, non-verbal, and written) across all levels of leadership, top to bottom, in a highly regulated industry.
- Effective interpersonal skills to include negotiation, decision-making, influence, and conflict resolution.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
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Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.
Required Skills
Optional Skills
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Primary Work Location
CAN ON - Oakville
Additional Locations
Work Shift