Associate Director, Communications (Biosciences)

Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

• Develop, manage, execute and champion business-wide internal communication and change management strategies and tactics that drive associate engagement through enhanced awareness and understanding of business priorities and key initiatives, in alignment with BD's purpose, strategy and culture in strong partnership with BDB HR.
• Act as a consultant and strategic thought partner to the business president and leadership team to proactively shape an associate engagement approach.
• Develop, manage, and implement product public relations plans and materials that support sales and marketing strategies in relevant trade media, and when appropriate, target tier-1 media in alignment with Corporate Communication Department.
• Manage sensitive organizational and transformation initiatives in collaboration with the business president and leadership team.
• Act as BDB lead for issues management and crisis communication, working closely with Director of Reputation Management.
• Support business and cultural integration efforts for mergers, acquisitions and divestitures, in partnership with the Corporate Communication team.
• Understand and deploy change management where needed as we enhance our culture of a high-performing team, in alignment and partnership with BDB HR.
• Support communication and engagement in Inclusion & Diversity initiatives and events in alignment and partnership with BDB HR.
• Craft and cascade corporate and BDB President level communications appropriately throughout the business, tailoring content to improve relevancy as appropriate and serve as liaison between the business and Corporate Communication team to ensure alignment, sharing of best practices and appropriate inclusion of business content within companywide and segment communications.
• Distill complex, matrixed organizational and transformation initiatives into a coordinated approach while sensing and analyzing stakeholder needs to tailor and deliver messages via the most appropriate mix of media and channels.
• Establish mechanisms for monitoring and measuring the value, impact and outcome of communication and change management initiatives, and proactively adjust approach as needed based on metrics.
• Research, write, edit and publish content for communication vehicles including intranet, town halls, video scripts, emails, presentations and others.
• Develop Community Relations plans, including audience identification and strategies to better engage and inform community of BDB efforts and contributions.
• Draft externally facing public relations content, manage and convene editorial calendars and define annual proactive speaking engagements that publicize the BDB brand, BDB products and/or BDB associate efforts.
• Manage external PR agencies and consultants to assist in proactive and reactive public relations efforts.
• Develop, manage and implement the BDB social media strategy, in line with the overarching BD Social Media approach to foster brand awareness, associate and customer engagement and advocacy. This includes identifying necessary external agency resources that will be needed to achieve success.

• Bachelor's Degree required - preferably in Communication, Journalism, Marketing, Public Relations, Business or related field.
• Minimum 10+ years professional communications experience required. Minimum 5+ years professional experience in communication in a corporate environment required (experience in a global, publicly traded company preferred)
• Experience in life sciences industry or other "high science" field is highly preferred.
• Must possess excellent written, oral and interpersonal communication skills in a corporate environment with strong editing capabilities.
• Must be a strong editor and proofreader, with strong attention to detail.
• Experience in change management and transformation.
• Experience in external communications/public relations.
• Experience in social media, web and other digital communication technologies and tools.
• Expertise in AP Style writing
• Microsoft Office (Word, Excel, PowerPoint)

• Strategic and proactive thinker with ability to "see the big picture" and connect the dots across a matrixed organization to create and execute thoughtful, coordinated communication and change management plans.
• Confidence and organizational savviness to give advice and make recommendations to key stakeholders, including senior management.
• Ability to sense the pulse of the organization and leverage change management and communication to enhance culture and business outcomes.
• Can shift seamlessly between working at both the strategic and tactical levels - willing to roll up your sleeves and do the work.
• Agile and results driven approach that enables you to drive outcomes by making timely decisions, acting with urgency, speaking up, iterating together and adapting to new inputs.
• You understand that the job of change management and communication is not to simply plan an event or distribute a message, but to create action that is part of a broader strategy.
• Excellent customer service, flexible attitude, adaptable to change, team player and able to manage competing priorities.
• Excellent organizational skills and critical attention to detail.
• Demonstrated experience developing impactful, globally relevant communications (key messages, speeches, presentations and other materials) that increase awareness and simplifies technical information in a way that provides clarity to a wide variety of audiences.
• Strong ability to collaborate and capable of building consensus and strong working relationships at all levels across a highly matrixed organizational structure.
• Ability to prioritize and multi-task, take initiative and act independently and work under tight deadlines.
• Ability to maintain discretion and appropriately manage confidential information.
• Strategic thinker with ability to assess market situation(s) and counsel on best strategies to garner positive publicity with measurable results.