Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
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Job Description:
This job is responsible for generating ideas on best practices for new products and assisting in the review of product development requirements. Key responsibilities include providing advice to Sales teams on product related questions, providing ongoing problem resolution to global subsidiaries concerned with bank accounts, credit requirements, and associated bank systems, and monitoring bank performance and service levels in conjunction with operational support areas. Job expectations include assisting in solution opportunities for strategic clients in Global Transaction Services.
Responsibilities:
- Supports the identification and creation of plans for product development, supporting the creation of sales training programs, and marketing materials to educate clients and internal teams on product capabilities;
- Supports the development of the product strategy to drive products in cash management and provide comprehensive solutions across the bank, while communicating with Sales Officers to address pricing questions and/or issues from the Sales team
- Understands product functionality, marketplace trends, and the competitive landscape to provide awareness of trends to sales and marketing teams;
- Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs within BofA risk framework. and ensure high adoption rates;
- Reviews and prices products and services in partnership with Product managers, analyzing the profitability of the client and/or specific services, and recommending solutions to clients;
- Collaborates with internal technology subject matter experts and researches product-related trends in order to provide technology requirements for development of an integrated and automated client experience.
Skills:
- Intellectually curious with a deep desire to learn and expand skills;
- Motivated and pro-active;
- Analytical Thinking;
- Critical Thinking;
- Product Design and Development;
- Product Management;
- Written Communications;
- Oral Communications;
- Presentation Skills;
- Project Management;
- Strategy Planning and Development;
- Agile Practices;
- Business Analytics;
- Market Analysis;
- Process Management;
- Research Analysis.