Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview
Bank of America is looking for a mid-level App Support Lead where they will have the opportunity to work on our mission critical payments applications. The team works closely with the business and strategic partners to support ,maintain, enhance applications for the GTST Line of Business
Job Description
This is a mid-level experienced App Support Lead with the following responsibilities. Serves as a fully seasoned/proficient technical resource. Works well under minimal supervision, with general guidance from team leads or senior developers. Develops, enhances, debugs, supports, maintains and tests complex software applications that support business units or supporting functions. These application program solutions involve diverse development platforms, software, hardware, technologies and tools.
Serves as a fully seasoned/proficient technical resource. Java Full stack development expertise handling Web Application.
Responsibilities
- Seasoned L3 support lead with 6-9 years of experience.
- Experience working in payment projects, preferably SEPA / Finastra Fusion Global PAYPlus.
- Provide L3 support for payment application, resolving technical issues and ensure system stability.
- Familiarity with SDLC processes/tools, Agile development methodologies and tools ( JIRA, confluence, BitBucket, Datical, XLR) and Incident/Problem management process.
- Maintain efficient and effective communication and collaboration with other development teams ensure end-to-end integration and quality.
- Implement and maintain monitoring solutions to proactively identify potential issues and bottlenecks.
- Utilize SQL queries to investigate and resolve database related queries,, ensuring data integrity and performance
- Involve in enhancement/deployment of current tools changes
- Performance tuning of the application.
Requirements
Education B-tech / BE
Certifications If Any: NA
Experience Range 4-6+ years
Foundational skills
- Java/Spring framework, SQL/PL SQL, RESTAPIs, Unix shell scripts, XML, JSON, Oracle/SQL server database, WAS/Tomcat Apache servers, and RHEL.
- Good understanding on DevOps and Agile tools
- Must have understanding and experience of s/w deployment, release management, patching/vulnerability remediation.
- Experience with build tools such as Maven, Ant.
- Experience in SOAP/RESTFul Web services using XML/JSON.
- Experience working with common RDBMS such as Oracle and PL/SQL
- Good interpersonal communication skills for technical and business conversations.
- Experience in using application servers such as WebSphere, JBOSS
Desired skills
Experience in log monitoring using Splunk.
Experience in CICD with Git, Bitbucket, Jenkins and Ansible
Experience working on high volume applications.
Experience in performance tuning with good understanding of JVM internals
Experience in analyzing production issues and providing fixes in a fast paced manner.
Experience working in Agile teams and coordinating onshore development activities.
Experience working on Payments domain and understanding ISO20022 xml payments file
Work Timings 10:00 AM to 7:00 PM
Job Location* Chennai