Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview
Credit center Initiative: Create integrated, consolidated, cross-business global lending and reporting platforms that simplifies and improves the end-to-end credit processes using salesforce.com, ETL, and Mule technologies. The Credit Center SIM, WC ADS and Loan Accounting (Loan IQ) programs are integral dependencies of the Wholesale Credit Transformation Strategy.
Job Description
Following established written procedures, guidelines, and techniques, develops, enhances, tests, supports, maintains, and debugs software applications that support business units or support functions. Individual contributor role; fully competent to work under general direction on the most complex projects, often on multiple phases, and seeks guidance and direction from more senior associates or manager, as needed. Working knowledge of business or function for which application is designed. Often responsible for the completion of a phase of a project. Provides guidance and checks the work of less experienced associates.
Responsibilities
• Work with onsite team to determine needs and apply/customize existing technology to meet those requirements.
• Maintain existing software systems by identifying and correcting software defects.
• Maintain and support multiple projects and deadlines.
• Document and report application specifics.
• Create technical specifications and test plans.
• Provide weekend on call support during application releases.
Requirements
Education
- B.E./ B. Tech/M.E./M. Tech/BSC/MSC/BCA/MCA (prefer IT/CS specialization).
- Certifications If Any: Atleast PD 1.
Experience Range
- 04 to 08 Years.
Foundational Skills
- Provide Story point estimates and design.
- Review code and ensure governor limits are considered.
- Have full accountability of team deliverables. Mentor Junior team members to scale up.
- At least 6-8 years of experience on salesforce.com platform.
- Work experience on Mule or ETL Integration knowledge with at least 3 to 4 Integrations.
- Must have handled a minimum of 3-4 implementations around sales, service cloud for large enterprises that involved significant customizations using the force.com platform.
- Experience of salesforce.com technical platform including apex, triggers, batch Apex, Visual force etc. Knowledge of advanced visual force components, Chatter API etc.
- Good knowledge of salesforce recommended best practice around design and development.
- Preferably hold at least 1 Salesforce certification.
- Proven experience and attitude of Supporting Production releases resolved problems and ability to work odd hours to support the business demands.
- Extensive experience working in Safe Agile and onsite/offshore model.
- Deployment using complex enterprise Force.com release management and knowledge of Force.com Metadata API.
- Build integration and interfaces using SFDC Web Services API.
- Delivering projects based on Agile/XP methodologies."
- Good understanding of the functional testing process, scenarios and what to expect from a testing sequence.
- Strong Problem Identifying and solving ability.
- Ability to understand and maintain existing automated scripts based on the specifications and validate that the solution provided meets the requirements and provide inputs.
- Knowledge on any automation tool will be good.
- Excellent communication skills.
- Highly committed and ability to work in fast paced environment against tight deadlines.
- Ability to work in international virtual teams and in matrix structures and being a good team player.
- Primary Technical Skills:
- Software: Salesforce, Mule & ETL.
- Programming: Apex, Triggers and Administration, Mule & Informatica.
- Database: RDBMS.
Desired Skills
- Understanding of Credit Underwriting Technologies.
- Knowledge of nCino.
- Knowledge of ETL- Informatica.
- Experience on Lightning implementations.
- Strong analytical skills.
- A proactive approach to problem solving and think innovatively.
Work Timings
- 11:00 AM To 08:00 PM IST.
Job Location
- Chennai & Hyderabad.