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Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview:

GCIBT & GPS EMEA provides end-to-end technology solutions for Global Banking and Markets businesses including Treasury, Credit, Payments, Transaction Banking, Equities Trading, Prime Brokerage, Interest Rates, Currencies, Commodities, Derivatives and Structured Products. Across all these products, solutions include architecture, design, development, change management, implementation and support using various enterprise technologies. In addition, GCIBT & GPS provides Sales, CRM, Electronic Trading, Trade Workflow, Pricing, and Market Risk, Middle office, Collateral Management, Credit Risk, Post-trade confirmation, Settlement and Client service processes for Trading, Capital Markets, and Wealth Management businesses. The Tech with Ops portfolio consists of a diverse set of team members from across Operations, Technology Delivery and Architecture organizations. These teams work together to implement ideas generated out of the Tech with Ops collaboration. The team is constituted with a combination of Execution Architects, Business Solution Management, Development, Testing and Support teams.

Job Description

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Job expectations include an awareness of development and testing practices in the industry.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Utilizes multiple architectural components (across data, application, business) in design and development of client requirements
• Performs Continuous Integration and Continuous Development (CI-CD) activities
• Contributes to story refinement and definition of requirements
• Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle
• Contributes to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
• Analyze, design, code, test and implement application enhancements and provide product support by meeting defined scope, timeline
• Debug code to locate reported bugs and issues
• Maintain high standard and follow best practices by re-factor existing code to enhance readability, performance and general structure
• Create POC to demonstrate capabilities and implementation options
• Provide Level 3 support for application issues raised that need to be debugged at a code level
• Collaborate with Customers, Business Analysts, Partners and IT Team Members to understand business requirements and design quality technical solutions.
• Provide innovative solutions to business needs.
• Provide required technical support, including release implementations.
• Communicate project status with stakeholders and conduct/assist technical walkthroughs • Work with development need on need basis.

Requirements:

Education: B.E/B.Tech/ME/M.Tech/MCA

Certifications (if any):NA

Experience Range: 3 - 5 years

Foundational Skills:

• 3 to 5 years of experience.

• Experience in Pega PRPC -Process Flows, Activities, Harness, Sections, Decision Table, Data transforms, Agent and activity, Reporting etc.

• Should have CSSA certification.

• Should have hands on experience in design, development, coding, testing and debugging skills in PEGA 8.

• Understanding of PRPC flows, decisions and rules

• Ability to monitor logs to ensure health of PRPC applications, monitor and leverage PRPC tools to diagnose and analyze performance issues.

• Good experience in trouble shooting Pega applications logs

• Experience in adopting pega applications with CICD tools

• Experience in Pega Open Span (RPA) , Case Management, Client Life cycle Management(CLM) - will be a plus

• Knowledgeable in Performance Tuning and Deployment process

• Knowledge of IT standards, methodologies, system development life cycle and project management frameworks

Desired Skills:

• Ability to communicate effectively with all levels of an organization

• Strong analytical and problem solving skills and technical skills

• Ability to work independently as well as part of a team

• Flexible and adaptable in regards to learning and understanding new technologies.

• Strong interpersonal, written and oral communication skills.

• Conduct research into software-related issues and products.

• Proven analytical and problem-solving abilities.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Experience working both independently and in a team-oriented, collaborative environment.

• Financial Service background or experience preferred.

Work Timings: 10:30am to 07:30pm IST

Job Location: Chennai, Hyderabad