Job Description:
Job Title: Senior Technology Manager
Location: Leopardstown, Dublin, Ireland
Corp Title: VP/SVP
Location Overview:
Our Central Park office in Leopardstown, boasts modern facilities based in Dublin's premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.
Job Description:
This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.
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Responsibilities:
- Builds and manages teams informing workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives.
- Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills.
- Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met.
- Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization.
- Contributes to the technology strategy for their technical domain.
- Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers.
- Ensures that execution is aligned with product strategy by working with product management and other stakeholders.
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
- Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
- Manager of Process & Data: Demonstrates deep process knowledge, operational excellence, and innovation through a focus on simplicity, data-based decision making and continuous improvement.
- Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities, and contributions.
- Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
- People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
- Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
- Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
- Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating teamwork.
Required Skills:
- Good project management experience structuring and delivering complex initiatives.
- Proven experience in Application Development delivering large scale projects with local and distributed teams.
- Domain expert in Identity and Access Management Processes, Technology and Governance requirements.
- Excellent communication skills required with ability to manage and collaborate with senior stakeholders and provide leadership updates.
- Ability to positively drive work forward and create a result orientated team environment.
- Structured approach to defining, solutioning, executing, managing risk, and evidencing deliverables.
- Ability to operate within a global environment working with stakeholders from multiple locations and time zones.
Desired Skills:
- Ensure that the design and engineering approach of complex features, are consistent with the larger portfolio solution.
- Help define the technology tool stack for the solution by conducting research, prototyping and POCs, aligning with wider platform goals.
- Improve software testing process by evaluating and adapting new testing tool/framework/practices for team(s).
- Improve delivery pipelines and release management by focusing on improvements to Continuous Integration and Delivery tooling and processes. Engage with other technical stakeholders pertaining to efficient functioning of CI-CD pipeline.
- Support/mentor/coach team(s) on design and best practices for high code performance and maintainability- e.g. pairing, code reviews.
- Constantly seek better ways of solving technical problems and designing the solution, not afraid of challenging the status quo.
- Prior experience working within Agile methodologies / frameworks.
- Experience with Identity Governance & Administration tooling and functionality e.g., Ping, ForgeRock, SailPoint, SAML, OAuth, OIDC, RBAC, ABAC
- Working knowledge of Java, Spring Boot and Microservices architecture, Angular/React, Typescript, CSS/HTML
- Deep knowledge and experience working with technology infrastructure including Windows, Active Directory, LDAP, Unix/Linux, databases, authentication protocols, and containers.
Benefits of working at Bank of America:
Ireland
- Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
- Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
- 20 days of back-up childcare and 20 days of back-up adult care per annum.
- The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
- Access to an Employee Assistance Program for confidential support and help for everyday matter.
- Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan
- Ability to donate to charities of your choice and the bank will match your contribution.
- Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of Ireland's most iconic cultural institutions and exhibitions.
- Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
Bank of America:
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.