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Senior Manager

AT Bank of America
Bank of America

Senior Manager

Hyderabad, India

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

Enterprise Independent Testing - Data, Infrastructure and Strategic Initiatives team is responsible for all the automation aspects of testing process, ensuring quality of data, independent testing of corporate & business level process and regulatory controls by providing seamless access to the appropriate data & platforms required to execute the associated portfolio of tests.

Job Description

Drive the automation strategy for EIT team and facilitate Test Automation

Drive initiatives within the Analytics process as well as across EIT and lead internal councils like OPEX, Knowledge Sharing etc.

Responsibilities:

  • Lead a team of 10+ associates
  • Work as a mentor to the team and managers on various business and technical requirements
  • Collaborate with internal teams and external partners to work on delivering various solutions to meet business requirements
  • Prepare results, reports and dashboards; present it to senior management/leadership team
  • Ensure team meets expected KPIs
  • Delegate project tasks based on the individual strengths, skill sets and experience levels
  • Manage the development and performance management of the aligned team
  • Validate the current risk and compliance procedures; identify probable gaps and issues
  • Drive remediation plans, for deficiencies identified, to be addressed by concerned stakeholders.
  • Track and report remediation activities for performance metrics
  • Ensure adherence to the SLA's/metrics - productivity, turn-around time and accuracy
  • Perform risk management to minimize project risks
  • Supporting the delivery lead with few critical responsibilities
  • Connect frequently with the team and respective managers
  • Manage onshore and offshore stakeholders with respect to process level activities
  • Work with India leadership team to manage department level initiatives
  • Ensuring timely resolutions of Queries/clarifications

Requirements:

Education: Graduates or Post-Graduates in Computer Science, Software Engineering/B.Tech/B.E./M.C.A/ M.B.A (IT)

Experience range : 12+ years of experience with financial or banking industry

Foundational skills:

  • 6-7 years of Hands on experience in SQL & Data Warehousing
  • Strong Business Analysis / Audit/ Risk Modelling skills to review data and derive inferences for management team
  • Significant experience in Project, People and Stakeholder Management
  • Strong work management skills and experience as SME
  • Strong research, analytic, reasoning and problem-solving skills
  • Excellent verbal and written communication as well as interpersonal skills
  • Proficiency with MS Office suite with strong experience in Excel
  • Ability to rapidly assess and re-prioritize work
  • Able to handle multiple deliverables simultaneously while being flexible and responsive to changing environments
  • Adopt a pragmatic approach and think smart to come up with relevant tools & techniques for business challenges
  • Leverage latest methodologies and tools to build analytical solutions/applications
  • Ability to work cross-functionally, and across borders to effectively execute the goals
  • Partner with technical teams to implement developed solutions/applications in production environment
  • Ability to recommend and implement process control improvements
  • Strong customer service focus and time management skills
  • Flexible to shift changes at short notice
  • Willingness to learn and adapt to changes

Desired Skills:

  • Any experience in Operational Risk, Audit or Compliance domain
  • Experience in Python as a scripting tool

Work Timings: 12:30 p.m. -9:30 p.m./1:30 p.m. to 10:30 p.m.

Job Location: Hyderabad/Gandhinagar

Client-provided location(s): Hyderabad, Telangana, India
Job ID: BankOfAmerica-JR-24014161
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Performance Bonus
    • Company Equity
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program