Job Description:
Job Title: Senior Business Control Specialist - QA
Corporate Title: AVP
Location: Dublin
Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
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Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Location: Dublin
Find us at our Central Park office, Leopardstown, where you will find our state-of-the-art facilities based in Dublin's premium business park. With an onsite gym, staff restaurant and coffee shop, all your daily needs are conveniently catered for. There are also a range of travel options available to staff, including the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park, which means getting to work has never been so easy.
Role Description:
The candidate will support the Quality Assurance team in mitigating risk across the Global Banking & Markets Anti-Money Laundering organization and program. The position is within Quality Assurance organization. You will provide support for monthly control execution within a LOB and directly support execution and management of the ILQA Program through various initiatives to drive process improvements and control performance sustainability.
This role requires an operational risk and compliance background, Risk Framework (QA Standard) knowledge, understanding of AML requirements and testing across multiple Jurisdiction. Acts as an ambassador of the risk culture and will support testing inspections, control oversight and execution.
Responsibilities:
- Conduct or coordinate quality Inspection reviews to ensure associate performance and control effectiveness
- Execute Quality Assurance activities including control execution, case assignment, and results reporting in a timely manner
- Support initiatives to enhance Quality Assurance program success
- Provide support on Regulatory Exams, Internal Audits, and other Monitoring & Inspection reviews
- Capture data and information relevant to inspection metrics to support governance activities for dashboard reporting
What we are looking for:
- Experience in Quality Control/Assurance Testing, Management, Process Risk Control, Risk Control Self-Assessment, internal audit, risk management, process improvement, compliance, front line control role or similar business control experience
- Working knowledge of Global Banking and Markets or Diverse experience across multiple lines of business and functions
- Ability to critically think and problem solve when escalation arise
Additional Skills:
- Excellent communication abilities, organizational skills, and attention to detail
- Research and analytical skills - Ability to prioritize effectively, a self-starter, organized, capable of performing work independently with minimal direction.
- Proficient computer/software skills - Experience with Microsoft Word, Excel, Power Point, Outlook, SharePoint, etc.
Benefits of working at Bank of America
Ireland
- Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
- Competitive pension plan, life assurance and group income protection cover if you become unable to work because of a disability or health reasons
- 20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum
- Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc
- Use of a flex fund to use towards benefits
- Access to free counselling through an Employee Assistance Programme and virtual GP services
- Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution
- Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions
- Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area
Bank of America
Good conduct and sound judgment are crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.