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Job Description:
This job is responsible for managing cross-functional and/or inter-departmental projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities of the job include partnering with the business to develop a plan to sustain change, evaluating current methods, and developing strategies to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to drive project completion, and serving as a secondary point of contact to department managers for critical change initiatives.

"The role will be as a Project Manager/Business Analyst working on the Operations Change and Transformation team within NTCO. The key purpose of the Change & Transformation Project Manager is to partner with the business & support partners with responsibility for prioritizing, sponsoring and implementing multiple and varied change initiatives driven by business, legal, regulatory, compliance or market requirements. The change portfolio includes a mix of strategic, discretionary and mandated initiatives. The discretionary items aim to improve the client experience, support revenue growth, reduce operating costs, improve processing efficiency/control and support the delivery of new products and services. Mandates are driven by legal, regulatory, compliance or market changes.

The extent of the Change & Transformation team involvement in projects depends on the ownership, nature, scale and complexity of each. For some projects the team manages the initiative from inception through to implementation of the solution. For others, the team is accountable for just part of the project life cycle, such as production of a business case and requirements or co-ordination of user acceptance testing. In delivering a project, the team works closely with the Global Operations functions, as well as other stakeholders including the Front Office, Technology, Finance, Tax and Treasury

There are multiple streams of work within the Operations Change Transaction Reporting Portfolio which include changes across each LOB to be compliant with various regulations. This role will also involve partnering with our Operations & Technology teams to define and build out solutions for the post implementation gaps including coordination of SIAIs, tail risk co-ordination and delivery."

Responsibilities:

• Oversees the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators
• Leads project and/or remediation requirement documentation efforts based on identified gaps and controls needed for sustained performance
• Plans and organizes projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion
• Navigates across various Lines of Business and partner organizations, including Technology and Risk, leading them to negotiate decision making for efficient and effective resolution
• Supports the adoption and sustainment of change initiatives and helps assess adoption risks
• Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders

Skills:

• Collaboration
• Controls Management
• Issue Management
• Problem Solving
• Project Management
• Change Management
• Policies, Procedures, and Guidelines Management
• Process Management
• Process Performance Measurement
• Written Communications
• Active Listening
• Drives Engagement
• Prioritization
• Process Design
• Process Mapping

Required Skills:

• Significant experience working in project / change management
• Previous global markets / regulatory projects background advantageous
• Strong business partnering skills with individuals across the organization
• Desire to work in a dynamic and fast-paced environment
• Business Analysis experience
• Strong verbal and written communication skills
• Ability to prioritize work and meet deadlines
• Ability to work independently
• Management of strict deadlines
• Experience with DAIC and Agile methodologies"

Desired Skills:

• Educated to degree level
• Project management experience in Financial Services, especially Investment Banking
• Knowledge of structured project management methods such as PRINCE2 or Microsoft Solutions Framework.
• Knowledge of structured business analysis (e.g. 6 Sigma) techniques.
• Knowledge of sales/trading and post trade processing

Shift:
1st shift (United States of America)

Hours Per Week:
40

Pay Transparency details

US - NY - New York - 1133 Ave Of The Americas - 1133 Ave Of The Americas (NY1533)

Pay and benefits information

Pay range

$67,400.00 - $102,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.