Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description
The Client Account Management team handles all Client Onboarding and Monitoring for Global Treasury, Banknote and Global Bulk clients. The Operations Analyst will be responsible for Account Opening, Closing and Maintenance, Foreign Exchange Confirmations, SWIFT MT300 processing, and various other functions as assigned.
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Hours of operation range from 7:00 am to 6:00 pm EST daily, however, shift hours are subject to change as business needs arise to ensure sufficient coverage for support functions. Required to work different shifts including statutory holidays as required, based on departmental needs The Operations Analyst will report to the Department Manager.
Responsibilities
- Open, close, and maintain accounts, for Global Treasury Clients, within the defined timelines
- Foreign Exchange Confirmations and SWIFT MT300 processing
- Monitor Queue for transactions that have been blocked by Global Economic Sanctions and open accounts within a quick timeline
- Maintain client database for various Lines of Business
- Address and respond to inquiries from business partners
- Complete various accounting entries
- Archiving and controlling of department records
- Other administrative duties, as assigned including month end reporting requirements and daily queries to support department and preparation of reports
- Required to work different shifts including statutory holidays as required, based on departmental needs
Qualifications
- Working knowledge of GBS, AS400, and On-line support an asset
- Proficiency with Microsoft Office applications and computer skills
- Knowledge of the banks Treasury products and understanding of payment processing and investigation experience an asset
- Excellent communication, organizational and problem solving skills
- Demonstrated ability to work independently with minimal supervision and also a team player
- Ability to meet established deadlines in a fast paced environment
- Willingness to learn and take on new tasks
- Experience in financial services preferred but not required
What Bank of America Offers
Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.
Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.
Bank of America is an Equal Opportunity Employer.
Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.