Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
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Core Technology Infrastructure:
- Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
- Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
- Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
- Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
- Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
- Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.
Job Description:
Candidate will need Network Security infrastructure knowledge. (1-2 years of experience preferred )
Organizational and process improvement skills as well as basic understanding of Network and Security DMZ infrastructure.
As a Junior Engineer you will be shadowing our External networks expert in their day to day
Learn about different external networks technologies.
Starting by DDI/LB , then Firewalls to finish by Threat Prevention
Become a junior external network engineer after few months on your preferred scope
You will oversee different processes of External networks team towers and work to merge processes / tools used by DDI/LB /Perimeter and threat prevention team members
Responsibilities:
- Learn about external networks technologies to eventually move to Engineer position.
- Collaborate with various stakeholders: project managers, application owners, and operations.
- Ensure smooth Service transition to operations.
- Ensuring documentation is updated to reflect new additions to or modifications in the environment and handed into Operations successfully.
- Help on change templates / mod ops automation.
- Liaise with Information Security partners to enforce compliance with standards.
- Support activities related to Audit, Compliance Reviews & Regulatory Exams.
- Manage external networks documentation repository.
Required Skills:
- Basic knowledge of Network Security Datacenter and DMZ infrastructure and how they are interconnected.
- Good understanding of change management principles, techniques, and tools.
- Experience in ITSM tools / reporting
- Experience in documentation repository tools
- A taste in process continuous improvement
- Understanding of Network Automation tools and processes
- Good verbal and written communication skills
- Must possess strong written and verbal communication, interpersonal and people management skills.
- Must be able to work and communicate effectively with all levels in the organization.
- Must demonstrate positive attitude with ability to manage stakeholder expectations and adaptable to changing environment.
Desired Skills:
- Experience with BMC Remedy/ and or Service Now ticketing system.
- Confluence/SharePoint/Wiki or other documentation repository tools
- Basic Knowledge of LB/Firewall/IPS/Threat Prevention
- Attention to detail, confident enough to raise questions and escalate when necessary.
- Understanding of the principles of network routing/switching
- Basic knowledge Unix/Linux and Windows environments
- Experience with automation tools such as Python, PowerShell, Ansible,
- API calls (to ticketing systems and network devices), and frontend web development.
- Experience of working within Financial Services (Insurance, Banking, Investment banking)
- ITIL Foundation would be a plus