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Job Description:
This job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products.

Non-Financial Regulatory Reporting - Governance LATAM/AMRS

The Non-Financial Regulatory Reporting Center of Excellence (NFRR COE) performs governance & oversight for the Global Operations NFRR inventory of reports as well as provides centralized processes and controls to support Front Line Unit NFRR Governance for Global Markets, Global Corporate & Investment Bank, Global Payment Solutions and Enterprise Credit lines of business. As a global function, with a portfolio of over two thousand regulatory reports, the NFRR COE works closely with Report Preparers, Report Owners and other stakeholders across all regions to manage the production health of regulatory reporting and to adhere to enterprise policies. This role is for an operations specialist to join our NFRR COE team supporting the LATAM region.

Line of Business Responsibilities:
• Provide guidance and partner closely with LATAM Report Preparers and Report Owners in implementing the requirements of the enterprise Regulatory Reporting Policy
• Prepare and present materials to cross-functional stakeholders in the LATAM NFRR governance forum
• Manage the execution of one or more NFRR processes and controls; manage the NFRR inventory, manage production health, monitor issue and data incidents, provide report production metrics and monitor regulatory change implementations
• Ensure processes and controls perform within the NFRR Risk Appetite key risk indicator thresholds for the supported FLUs in the region
• Identify and execute continuous improvement opportunities to streamline and integrate business processes, enhance controls and improve data quality
• Perform data analysis and thematic analysis to define improvement opportunities and develop a business case for change
• Lead projects in collaboration with the enterprise NFRR Center, FLU NFRR Governance and key stakeholders to manage risks and drive the implementation of the COE's roadmap
• Define business requirements and conduct user acceptance testing for NFRR COE application and management reporting

Required Skills:

• 7+ years of experience in any of the following areas: Change Management/Operations/Compliance
• Proven ability to manage processes and drive improvements to processes, controls and metrics in a matrixed environment
• Influences and delivers results through collaborative relationship with key enterprise partners and line of business stakeholders
• Demonstrated experience engaging with a diverse set of business partners to critically analyze issues, define action plans, and implement solutions
• Proven experience and skills in managing project deliverables and delivering on milestones
• Advanced PowerPoint skills and executive presentation experience
• Strong technical and data analytical skills (i.e. Excel and other similar applications) with experience in analyzing and management reporting
• Exhibits intellectual curiosity and operational excellence mindset
• Communicates effectively in both oral and written formats and tailors message appropriately to audience level

Desired Skills:

• Prior operations or project management experience supporting Global Markets, Global Payment Solutions or Global Corporate & Investment Banking
• Experience in technology implementation projects including involvement in developing new systems and management reporting solutions
• Experience interacting with regulatory agencies, internal audits and /or reg exams.

• Fluent in Spanish and/or Portuguese languages

Skills:

• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Recording/Organizing Information
• Research
• Fraud Management
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Quality Assurance
• Risk Management
• Adaptability
• Customer and Client Focus
• Prioritization
• Result Orientation
• Written Communications

Shift:
1st shift (United States of America)

Hours Per Week:
40

Pay Transparency details

US - NY - New York - 1133 Ave Of The Americas - 1133 Ave Of The Americas (NY1533)

Pay and benefits information

Pay range

$65,000.00 - $120,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.