Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

• Operational and Engineering Support role working on messaging middleware.
• Play a key role between Production and Development teams.
• Define, automate, and maintain support processes for data validation, entitlements integration, upgrades.
• Implement best practices while configuring and deploying AMPS instances.
• Optimize existing solutions and architectures.
• Contribute to the design of resilient messaging architectures for low latency/high throughput use cases.
• Should be able to adopt new skills and willing to upgrade skill.
• Strong knowledge on Protocols such as TCP/IP, SSL/TLS, SSH, SFTP, etc.
• The candidates should be well versed in diagnosing issues and problems that arise in large multi-datacenter multi-tiered application environments.
• Provides subject matter expertise and consulting services on a range of technologies, contributing to the technology strategy for end-to-end engineering solutions and providing feedback to the architecture teams.
• Follows reference models, blueprints, and playbooks to ensure the design is compliant.
• Assists in translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies.
• Assists Technical Analysts by ensuring system design technology solutions comply with enterprise system design and engineering standards.
• Develops software solutions to address manual and repeatable work or inefficient processes.
• Supports an inclusive and healthy working environment.

• 2+ years' experience working in a UNIX/Linux production environment with hundreds of hosts
• Minimum 4 years' experience programming in Perl, Python, Bash or any C derivative (C++, Java)
• 2+ years' Experience in data structures & databases (SQL & No SQL)
• Understanding of the Kerberos authentication protocol
• Mandatory minimum of 2 years or more working with AMPS and/or 4 + years working with other publisher/subscriber messaging products.
• Should be able to coordinate with application and infrastructure teams during releases and implement the tasks.
• Assisting with tracking and managing vendor support tickets, and be able to work with a team to triage and resolve urgent production issues
• Experience with and participation in on-call support for the production environment.
• Experience with troubleshooting production applications.
• Excellent documentation skills in MS Office, MS Visio and MS Project.
• Knowledge of General Information Security concepts.
• Knowledge of JAVA.
• Excellent communication skills (both written and oral).

• Automation with Ansible
• Experience using Git, Bitbucket, Jira, Wiki
• Basic knowledge of Middleware (AMPS, MQ, Kafka) and Platform OS (Windows, Unix)
• Programming experience interfacing with web and backend system interfaces
• Supporting multiple authentication methods (i.e. Kerberos, SiteMinder)
• Have a computer science degree or something equivalent.

• Analytical Thinking
• Application Development
• Automation
• Production Support
• Risk Management
• Adaptability
• Business Acumen
• DevOps Practices
• Solution Delivery Process.