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Job Description:
Manages a major operations segment or multiple operations units of a similar nature for a site, regions or product line to support compliance within the company's functional operations area . Functions managed are typically complex, directed by internal bank policies and require adherence to regulatory and compliance requirements which can involve high $ penalties and fines for non-compliance. Executes against regulatory, BSA/anti-money laundering, and economic sanctions compliance practices relevant to the manager's area of responsibility. Develops a positive and trusting relationship with key business leaders. As guided by executive leadership, develops and maintains relationships with counterparts in other financial institutions, associations and regulatory officials ensuring proper communication of compliance of company and regulatory policies relevant to the manager's specific area of responsibility. Supports accountability for compliance elements of the Risk Framework, maintaining appropriate oversight of operations and vendor performance. Maintains the culture of compliance and supports the identification, escalation and timely mitigation of compliance risks. Applies knowledge and expertise to influence business managers and peers to ensure enforcement of compliance programs, balancing operational strategy within area of responsibility. May lead/coach projects or be involved in a variety of larger LOB projects. Responsible for budget/expense management, reporting and forecasting for Ares managed. Awareness of Six Sigma/Lean practices and change management preferred. Directly manages 4-8 employees that are typically subordinate supervisors or exempt specialists. Scope of management typically has 8-250 associates that may cover multiple shift/sites. Bachelor's degree or 8-10 years of Operations/compliance experience preferred, including 3-6 years supervisory experience.

Skills:

• Customer and Client Focus
• Interpret Relevant Laws, Rules, and Regulations
• Investigation Management
• Oral Communications
• Quality Assurance
• Decision Making
• Drives Engagement
• Influence
• Performance Management
• Relationship Building
• Analytical Thinking
• Collaboration
• Critical Thinking
• Innovative Thinking
• Problem Solving

Line of Business Job Description:

This is a leadership role covering Global Markets and Banking AML Onboarding and readiness for the Americas region. We are looking for a motivated and resourceful candidate who is a strong transformation and implementation leader. To be successful in this role, you will need to have experience establishing, restructuring, and managing teams across different locations and overseeing a lifecycles process which spans across multiple support partners.

GM Onboarding is a relatively new organization compared to other Operations functions, we are still evolving internally and within industry which provides a vast amount of development opportunities, design opportunities and quick wins to improve.

Responsibilities:

• Proven track record of delivering complex operational, technology and business projects across multiple teams.
• Key focus on client service and subject matter expert in AML / KYC, Client Lifecyle management, risk control and oversight.
• Driving our "just do it's" within strategy forward.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Ensure BofA is engaged with industry conversation around Laws, Rules, Regs and implementation.
• Develops strong relationship with Global Financial Crimes team to review trends, client feedback and opportunities to improve the process. Drive BOFA to be a leader in AML space and improve client experience and ensure we deliver against strategic plans for best in class on-boarding
• Protect existing revenue and to enable new revenue through providing the data and transparency for decisions to be made, course directions to be set and processes to be enhanced.
• Key part of the role will be supporting Global Lead(s) with materials for messaging, updates, marketing, client, business updates and metrics/data representation. This will be of our Production processes as well as value-add processes. This will involve crisp presentation / decks from wide ranging information channels.
• Critical to take information and create the Onboarding Org narrative/story to progress competitively.

Requirements:

• 5+ years in AML Global Markets; extensive knowledge of asset manager, hedge fund, corporate client structures and corresponding LRR
• Comprehensive understanding of KYC Onboarding lifecycle and variations by client entity / jurisdiction / product.
• Familiarity with regulatory requirements with a view to discuss best practices and compliance as needed (US and/or EU)
• Previous experience implementing new AML / KYC and Regulatory requirements for client on-boarding.
• Presentable, confident and client focused. Client facing experience helpful to understand the voice of the client, influence our design & deliveries for clients.
• Excellent communications skills and ability to present to an audience; good presentation skills (verbal and ppt/excel etc)
• Ability to work under pressure in a team environment; juggle competing priorities and self-manage the pipeline.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.

This requisite requires someone with Client facing experience and AML Global Markets knowledge.

Shift:
1st shift (United States of America)

Hours Per Week:
40

Pay Transparency details

US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540)

Pay and benefits information

Pay range

$105,000.00 - $180,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.