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GBGM AML Refresh & Enablement Ops - Production Mgmt, UAT Testing

AT Bank of America
Bank of America

GBGM AML Refresh & Enablement Ops - Production Mgmt, UAT Testing

Charlotte, NC

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The employee will work within the GB&GM AML Refresh & Enablement Ops Business Management COO team leading Communications and responsibilities include:

  • Development of annual communication strategy
  • Communication development (draft, obtain approvals, distribute)
  • Development of weekly/monthly Bus Support Communication highlighting key deadlines and required activities; GRP spend, Team Building budget spends, Staffing & Attrition
  • DG Email Group Maintenance
  • Implementation of Digital Engagements (monthly spotlight articles and bi-annual newsletters)
  • Local Event Continuity messaging and tracking
  • Building Executive Summaries, Business Review materials
  • Building and maintaining functional org charts

Job Requirements:

  • Proven success in Business Support environment
  • Excellent verbal and written communications skills
  • Documented experience performing in a process-oriented production environment that changes periodically
  • Familiar with MS Office Suite (Excel/Word/Outlook/Access)
  • Proven ability to: work in a team environment, organize work, prioritize tasks, and handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy and integrity, and work and execute with minimal supervision or remote management

Desired Skills:

  • Experience working in highly productive teams within a fast-paced environment

Skills:

  • Controls Management
  • Issue Management
  • Monitoring, Surveillance, and Testing
  • Quality Assurance
  • Risk Management
  • Analytical Thinking
  • Attention to Detail
  • Critical Thinking
  • Problem Solving
  • Written Communications
  • Decision Making
  • Innovative Thinking
  • Prioritization
  • Recording/Organizing Information
  • Research

Desired Skills:

  • AWARE, GSS ICON, Tableau
  • College degree (Associates or higher) or comparable work experience
  • Experience leading highly productive teams in a fast-paced environment Familiar with MS Office Suite

Shift:
1st shift (United States of America)

Hours Per Week:
40

Client-provided location(s): Charlotte, NC, USA
Job ID: BankOfAmerica-JR-24034484
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Performance Bonus
    • Company Equity
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program