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Document Administrator III - Loan Servicing Operations

AT Bank of America
Bank of America

Document Administrator III - Loan Servicing Operations

Charlotte, NC

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Line of Business Job Description:

Syndicated and Corporate Lending Document Administrators lead the pre-closing and closing process for Corporate and Commercial lending units, including Syndicated, Participation-Bought and Direct Credit Facilities. Acting as the loan closer, the Document Administrator is responsible independently reviewing the loan approval and loan documents prepared by counsel to ensure consistency and adherence to requirements. Additionally, the loan closer manages the incoming and outgoing payments required from the Borrower and Lenders and books the new commitment, amendment, or restructure updates in the Loan IQ system of record. This role works closely with Client Manager, Credit and Portfolio Officers, Agency Management, Internal and External Legal Counsel and many internal operational support units to ensure seamless execution of transaction. Document Administrators demonstrate time schedule flexibility to accommodate deal closing requirements.

Job Description:

This job is responsible for preparing and reviewing documentation in accordance with the bank's policies and procedures to facilitate closings with the client and ensure lien perfection. Key responsibilities include working on highly complex documentation, supporting Loan Administrators with their primary responsibilities, and assisting the Market Leader in directing workflow and performing quality assurance. Job expectations include working with company vendors, legal counsel, line partners, and clients to ensure world class documentation accuracy.

Responsibilities:

  • Ensures that loan documentation and lien perfection meet bank policies and procedures and that work products are delivered in an accurately and timely manner
  • Leads documentation, due diligence and collateral perfection, and monitoring of loan documentation for a specific market segment
  • Reviews documents for accuracy, timely delivery, and necessary research requirements to ensure documentation reflects the appropriate transactional information and elimination of controllable rework
  • Reviews the loan approval and loan documents prepared by counsel to ensure consistency and adherence to requirements
  • Designs a robust filing and organizational process to assist in completing primary financial booking and initial loan funding
  • Works closely with Client Managers, Credit and Portfolio Officers, agency management, internal and external legal counsel, and many internal operational support units to ensure seamless execution of transactions

Required Qualifications:

  • 2+ years of experience with commercial lending including Syndicated Loan environment
  • Familiarity with commercial credit or commercial loan terminology
  • Experience with reading, interpreting, and analyzing complex legal documentation such as credit agreements, and amendments
  • Highly organized, proactive, and able to plan, prioritize and manage deliverables
  • Strong written and verbal communication skills; able to target messaging to different audiences
  • Effective problem-solving skills
  • Proficient computer skills, including Windows, Excel, Word, and Outlook
  • Can work independently while balancing early escalation to ensure seamless closing
  • Adapts well to a quickly evolving environment

Desired Qualifications:

  • Finance, accounting, or mathematical background
  • Experience with LoanIQ
  • Bachelor's degree or equivalent loan administration experience

Skills:

  • Attention to Detail
  • Business Acumen
  • Customer and Client Focus
  • Due Diligence
  • Prioritization
  • Adaptability
  • Data Collection and Entry
  • Oral Communications
  • Research
  • Written Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent work experience

Shift:
1st shift (United States of America)

Hours Per Week:
40

Client-provided location(s): Charlotte, NC, USA; Plano, TX, USA
Job ID: BankOfAmerica-JR-24027243
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Performance Bonus
    • Company Equity
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program