Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

The Team:

The Corporate Banking Support Specialist team assists bankers in executing a range of operational tasks that includes Know-Your-Client (KYC) tracking, population oversight, sales information and data management. The team will also provide support for core processes including Client Activity Monitoring, Economic Sanctions assistance, and Material Negative News production and distribution. The team works with regional and industry teams in Corporate Banking to support regulatory and policy objectives and will partner with others in GCIB across the business to execute on behalf of clients. Like others, the team will be responsible for reviewing processes, identifying issues, and providing potential improvements.

Role Description:

The Corporate Banking Support Specialist will engage with partners across business sectors and regions to execute key operational tasks in a timely manner. You will review reporting to understand where clients are in the KYC process and provide regular updates to banking team. Each team member will monitor and understand the risks and business impacts of non-compliance with KYC processes and procedures.

Responsibilities:

• Validate and track changes to quarterly KYC refresh population - partner with KYC support to review, challenge, and communicate the KYC refresh forecast
• Review clients for appropriate activity and work with Bankers to determine if KYC refresh is required
• Review KYC requirements before client outreach as necessary
• Submit KYC extension requests for clients that are subject to either restriction or closure
• Support KYC process for clients that need to transact while in restriction
• Ensure accurate client coverage data across core systems
• Review/remediate banker Scorecards for accuracy - ensure new clients are appropriately onboarded
• Complete data validation to ensure deal information is correct
• Drive the organization and recording of client contacts in appropriate systems of record
• Support key compliance processes for the business including assistance and tracking with Client Activity Monitoring, Special Purpose Entities, Material Negative News and Economic Sanctions
• Ensure performance metrics are met and exceptions are resolved within required timeframes

What we are looking for:

• Experience in a client facing or business support role in the financial services or related industry
• Knowledge of AML CDD industry practices
• Emphasis on client focus, communication and collaboration
• Adept to finding new approaches to improve overall work efficiency

Skills:

• Added Fluency in Spanish/Italian language would be advantageous

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender/sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, responsibility for dependants, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.