Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Your backgroundAwareness and understanding of the bank and operational aspects of the products and services used by clientsExperience in training and coaching (Preferred)Subject Matter Expertise of Anti Money Laundering/ Know Your Client/ Client Due Diligence (AML/KYC/CDD) operations environment and global / regional regulationsProven ability to simplify requirements for operational execution & improving Operational efficiency through working across multiple stakeholders, understanding global requirements and ability to provide practical & consistent solutionsProven stakeholder relationship/influence management skills to achieve swift adoption through close partnershipStrong Risk awareness (Inc. Operational, Compliance, Business & Reputational)Knowledge of industry policy and standardsEffective interpersonal and communication skillsAbility to find ways of solving or pre-empting problemsAbility to multi-task, plan and function in a self-directed environmentAbility to handle multiple competing priorities in a fast-paced environmentMust be able to work in a matrix organization as well as manage interactions as all levelsUnderstands and respects cultural differencesWhat you can expectThe Global Banking & Markets Anti-Money Laundering (GBAM AML) organization is a central control function which governs, facilitates, and oversees the global end-to-end GBAM AML program across all GBAM businesses and jurisdictions through implementation of processes and controls to effectively managing AML and economic sanctions risks. This candidate will be responsible for carrying out the delivery of CDD and Process changes into GBAM AML team globally to ensure consistency of approach across GBAM AML Refresh regions and functions. This role will have a strong alignment to regional GBAM AML Refresh Managers/ Leads, Operational Control, Refresh program delivery teams as well as the wider AML Policy and Standards, Implementation and Strategy, and technology teams supporting GBAM AML.What you will do Coordinate with stakeholders in other regions and LOBs to ensure partnership in global KYC initiativesReview Global & Regional Policy & Standards changes for adoption and implementation across people, process and technology impact. Participates as SME in defining implementation strategyTraining development and delivery to ensure operational readiness for GBAM AML team for any new hires, new implementations, and procedural updates derived from changes to policy, technology adoption, process enhancements, and remediation of control weakness/ gapsEnsure established training/communication/process review/governance routines and processes are understood and adhered toProvide support to global refresh and quality teams for effective and accurate quality assurance reviewsPartner with CDD proficiency consultants to identify regional and global thematic quality issues and develop corresponding refresher topics to strengthen employee knowledge and performanceParticipate and manage regular CDD review forums/routines with fellow CDD proficiency consultants, Operations managers, Operational risk associates, GBAM AML Adoption and Readiness & Process design teams to facilitate and identify process improvement opportunitiesProvide SME guidance OR coordinate across SMEs to provide the guidance for LOB projectsAssists as SME in remediation efforts from global and regional policies and standards for GBAM AML team in support of Audit, Exams, EDD, Inspections and GFC Tests