Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
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Job Description:
The APAC Global Banking & Markets Anti-Money Laundering Operations (APAC GB & GM AML Ops) organization is a central control function which governs, facilitates, and oversees the APAC end-to-end AML program across all GB and GM businesses and jurisdictions through implementation of processes and controls to effectively manage AML risks. This candidate will manage Risk and Processes with APAC nexus from business control perspective.
The role would own the responsibility to identify, develop and manage the Issue throughout the issue life cycle, collaborate with relevant risk manager and process management pillar, project management, roadmaps deliverables, Control Partner's management routines, and other governance related routines including regional decks for the global or regional leadership and routines with all key stakeholders.
The candidate should have a strong risk management discipline and experience running operational risk processes.
Successful candidate will coordinate, influence, and collaborate closely with all levels of the organization. Strong communication and experience in banking processes, risk management and organizational structure will be helpful in effectively navigating the organization and influencing partners to achieve outcomes.
Responsibilities:
- Obtain all relevant information from the LOB to ensure understanding of problem statement
- Development of Issue with risk scoring and root cause analysis
- Complete Action plans for all issues
- Manage all issues through the end-to-end Issue Management Process
- Conduct status meeting with the Front-Line Unit and Control Function ("FLU/CF") to manage issue
- Review all evidence and provide the Line of Business ("LOB") feedback prior to submission.
- Escalate any action steps or issues that are at risk for any reason
- Secure all control partners' approvals
- Share best practices and on-going insight into other issues that could have any overlap
- Ensure Issues under your purview are handled as per the protocol across silos with strong attention to timeliness & accuracy of deliverables, quality of coordination & reporting
- Coordinate Management Routine such as Monitoring and Testing with LOB and Control partners, follow-up on process and response, ensure proper governance; assist with approach to responses, research and tracking for timely submission
- Monitor Management Routine and communicate with relevant stakeholders leveraging on regional forum
- Identify and proactively escalate emerging thematic risk within the customer due diligence processes
- Coordinate across other Risk & Process AML support partners and stakeholders to ensure global process engagement
- Produce the necessary indicators and management reports to allow proper oversight on Risk & Process under your purview
- Responsible to support Senior Leadership Team's weekly agenda and routine
- Late evening calls can be expected
Required Skills:
- University degree in related fields e.g., compliance, operational risk, business administration or equivalent.
- 5-10 years relevant work experience in Risk and Process management
- Experience with AML programs and AML KYC would be a strong advantage
- Strong thought leadership, independent and logical thinker with highly developed problem-solving skills
- A team player, high on collaboration and partnership with peers, partners, and stakeholders
- Strong influencing and persuasive skills, ability to obtaining favorable outcomes
- Effective navigation skill to source required information by engaging with relevant stakeholders
- Ability to read and understand complex matters, anticipate risks, and summarize key information
- Demonstrated ability to quickly build deep and broad business/technical acumen
- Strong communication- both verbal and written. Ability to translate concepts to executable action & tailor messaging to senior management
- Ability to manage various project timelines with multiple competing priorities with tight deadlines while working in a flexible environment
- Demonstrated track record of delivering results
- Management reporting skills, reasonable expertise in Excel and PowerPoint
- Strong attention to details and organizational skills
- Self-starter with excellent anticipation skills, problem solving; follow-up
- Demonstrate dependability and ability to act with a sense of urgency
- Ability to engage and collaborate with people in all levels of the organization
- Ability to work well under pressure in a fast paced / complex environment, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Desired Skills:
- Working knowledge of Risk Management, Quality Control/Assurance Framework, Audit/Exams, Issues
- Strong knowledge of laws, rules & regulations of APAC countries
- Critical thinking skills to assess data, artifacts and new or unfamiliar business concepts to draw conclusions that are not readily apparent
- Strong research and analytical skills and attention to detail but in context with broader business landscape