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Assistant Manager

AT Bank of America
Bank of America

Assistant Manager

Ghandinagar, India

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview:

Building out Strategies, Analytics & strategy deployments to drive improved fraud detection & loss reduction

Job Description:

The Fraud Strategy Integration organization is searching for a smart, energetic and motivated individual to be on our Fraud Strategy Integration team. This role is responsible for several key elements of fraud strategy execution process:

Responsibilities:

  • Ensure a seamless implementation of all rule changes including adds, deletes, and edits through strict adherence to audit procedures.
  • Assist with completing regular audits of installs to ensure 100% adherence with all control processes
  • Develop and maintain execution new reporting for rule performance tracking post deployment to ensure consistent methodology using key fraud metrics such as ROI, False Positive etc.
  • Understand the logic being adjusted and why, ensuring there is not only accuracy but, critically, consistency across different lines of business.
  • Understand how various systems and platforms interact with one another

Requirements:

Education / Certification:

  • Bachelor's degree is desired, preferably in a quantitative discipline such as mathematics, statistics, engineering, computer science. Post graduate degree is a plus
  • Technical certifications in SAS, SQL preferred
  • Reporting and visualization certificate/training is a plus

Exp range: 6+ years of experience in production changes for credit card, ATM/Debit, Check and Deposit analytics teams

Foundational Skills:

    • Coding of Rules
    • Rule Testing
    • QA of documentation prior to rule deployment
    • Implementation
    • Post Production Validation/Monitoring - SAS/SQL
    • Quality Control Routines
  • Creation of end to end implementation procedures and associated documentation if needed
  • Responsible for performing rule deployment, validation, analysis and monitoring. Utilizes a variety of systems including, but not limited to Excel, Access, Visual Basic, SAS, SQL and Tableau at an intermediary level
  • Provides analytical support on various strategies to ensure company goals are met. Coordinates the production of performance reports and updates for senior management.
  • Candidate must be willing to work for flexible shift timing as the fraud strategy execution role would require higher level of commitment to resolve any production issue
  • Strong written and verbal communications skills
  • Highly organized with strong project/time management skills
  • Advance knowledge of SAS and SQL

Desired Skills

  • Prior strategy development/implementation experience

Work Timings: 11:30 AM to 8:30 PM, 12:30 PM to 9:30 PM

Job Location: Gift / Mumbai / Hyderabad

Client-provided location(s): Gandhinagar, Gujarat, India; Madhapur, Hyderabad, Telangana, India
Job ID: BankOfAmerica-JR-24035203
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Performance Bonus
    • Company Equity
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program