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Analyst I - Tech Delivery

AT Bank of America
Bank of America

Analyst I - Tech Delivery

Charlotte, NC

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

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Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
TO BE USED ONLY IN ORGANIZATIONS DELIVERING SOFTWARE SOLUTIONS: Responsible for capturing and refining business and/or system requirements (based on specialization) that may or may not involve a software change. Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a foundational understanding of the business and/or technical domain based on their specialization. Developing an understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Analyzes the stakeholder process to build efficiencies and also analyzes the software to improve or implement that process. Gathers and catalogs functional, non-functional, and technical requirements for stakeholder requests. Analyzes functional and data requirements. Answers the questions: What does the software do and how does it store information? Assists users and development team with application testing and troubleshooting. Identifies, documents and troubleshoots application related problems. Documents process, procedures and workflows associated with applications. Creates and maintains training materials for end-users. Individual contributor.

Required background

Must be a current Year Up intern with Bank of America

Shift:
1st shift (United States of America)

Hours Per Week:
40

Client-provided location(s): Charlotte, NC, USA; Plano, TX, USA; Pennington, NJ 08534, USA
Job ID: BankOfAmerica-JR-24043445
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Performance Bonus
    • Company Equity
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program