Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
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Job Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.
Responsibilities:
- Support several Miami-based Directors/Managing Directors and provide indirect support for their direct reports
- Communicate and interact with all levels of Bank of America associates including senior executives across other business lines and support partners
- May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and Judgment
- Manage multiple objectives, projects or activities all at once
- Perform diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence
- Proactively manage executive calendar, key deadlines, delivery commitments, routines
- Coordinate schedule for executive to maximize time and create efficiencies; proactively anticipate issues/challenges
- Phone coverage, travel scheduling for both domestic and international travel and expense processing, invoice processing where needed
- Assist in organizing and executing All Hands/Staff Meetings
- Maintain email distribution groups / Update orientation slides and org chart monthly
- Assists with on-boarding/off-boarding of employees and contractors as well as coordinating employee events
Required Qualifications:
- Minimum of 3 years' of experience providing administrative support at the senior management level
- Highly organized with strong attention to detail
- Work effectively under pressure and time constraints
- Interface with Senior Executives
- Outlook and other MS Office programs (Excel, Word, PowerPoint, OneNote, Visio) experience
- Bank of America systems including: Workday, Concur, MyTechnology, Flagscape, ACR, ARM, etc. knowledge
- Concur or similar experience processing travel and expenses
Minimum Education Requirements: BA degree or equivalent work experience
Skills:
- Administrative Services
- Attention to Detail
- Customer and Client Focus
- Planning
- Prioritization
- Adaptability
- Collaboration
- Event Planning
- Office Administration
- Problem Solving
- Facilities Management
- Oral Communications
- Recording/Organizing Information
- Written Communications
- Verbal Communications
- Time Management Skills
- Multi-tasking
- Prioritization Skills
Shift:
1st shift (United States of America)
Hours Per Week:
40