For those who want to put their love of pets into action, there are few jobs more rewarding than that of Shift Lead. While working closely with other pet health care professionals at Banfield, you'll have the chance to advocate for pets and educate clients on all aspects of pet health. In addition, if your goal is to advance in your career, you'll have access to a variety of learning and development opportunities along the way.
Job Description Summary: The Shift Lead is a key member of the hospital team who supports and assists the Practice Manager, veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care.
Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary assistant program or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. High school diploma or equivalent preferred.
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Preferred Experience: Must be able to perform all required skills of NAVTA-approved veterinary assistant programs at a level that aids in the efficiency of the practice.
A Day in the Life of a Banfield Shift Lead: The Shift Lead provides professional, efficient and exceptional service at all times, making sure that clients and pets are comfortable in the hospital. You will use your technical skills on a daily basis, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Other responsibilities include:
• Helping maintain the flow of patients
• Communicating with the veterinarian and vet techs
• Carrying out or setting up procedures that do not require veterinarian or vet tech assistance
• Adhering to hospital standards that keep pets safe, and the treatment areas, exam rooms and labs clean and organized
• Educating clients about our Optimum Wellness Plans® and the importance of preventive care
• Mentoring other members of the hospital team