The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets.
Essential Responsibilities and Tasks
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Prepare the treatment room for examination of pets. Prepare all necessary medical items and supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician. Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.
- Serve as support to the Client Services Coordinator, Veterinary Assistant and Veterinary Technician.
- Hold or restrain pets during examination, treatment, or inoculation.
- Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine parvovirus)as allowed by state rules and regulations.
- Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by "walking", exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary technician).
- Bathe and dip pets when necessary to treat dermatological conditions(when advised by veterinarian or veterinary technician.
- Clean the surgical suite and instruments.
- Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols
- Other job duties as assigned.
Want more jobs like this?
Get Animal Care jobs in Chicago, IL delivered to your inbox every week.
The Five Principles
Quality -The consumer is our boss, quality is our work and value for money is our goal.
Responsibility -As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality -A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency -We use resources to the full, waste nothing and do only what we can do best.
Freedom -We need freedom to shape our future; we need profit to remain free.
Leadership
- Customer Focus
- Peer Relationships
- Integrity & Trust
- Action Oriented
- Listening
Functional
- Preventative care and OWPs
- Communication Skills
- Client Service Skills
- Priority Setting
- Time Management
Special Working Conditions
- Ability to work at a computer for long periods of time.
- Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
- Client needs and work volume may require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
- Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
- The noise level in the work environment is moderately high.
- Requires sufficient ambulatory skills in order to perform duties while at hospital.
- Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
- Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
Experience, Education and/or Training
- High School Diploma preferred.
- Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
- One year related experience required with customer service preferred.