SUMMARY OF JOB PURPOSE AND FUNCTION
The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care
of pets.
ESSENTIAL RESPONSIBILITIES AND TASKS
• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.g.
vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician. Set up fecals, smears,
and skin scrapings as allowed by state rules and regulations.
• Serve as support to the Client Services Coordinator, Veterinary Assistant and Veterinary Technician.
• Hold or restrain pets during examination, treatment, or inoculation.
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• Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine
parvovirus) as allowed by state rules and regulations.
• Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by "walking",
exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary
technician).
• Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or
veterinary technician.
• Clean the surgical suite and instruments.
• Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes,
mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital
protocols
• Other job duties as assigned.
THE FIVE PRINCIPLES
• Quality - The consumer is our boss, quality is our work and value for money is our goal.
• Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support
the responsibility of others.
• Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency - We use resources to the full, waste nothing and do only what we can do best.
• Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS
COMPETENCIES
Leadership
• Customer Focus
• Peer Relationships
• Integrity & Trust
• Action Oriented
• Listening