Business Partner, Field P&O Midwest

This role will be based out of the Banfield Pet Hospital Midwest region ( e.g. Chicago, IL; Cleveland, OH; Detroit, MI; Indianapolis, IN).

Salary Range: $93,707 - $147,588 (based on experience & location)

Summary and Qualifications:

Ensure the operational execution of Mars signature processes to support the People & Organization (P&O) priorities of retention, talent, and culture.

Provide associate relations, performance management, and talent management support for field leadership in assigned region to ensure strategic business objectives are met in a productive, legally-compliant manner.

Promote a culture of performance, development, and well-being that is consistent with the Mars Five Principles and Associate Concept.

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Educate on the importance of our culture and how to incorporate The Five Principles into daily activities and decision-making.
• Provide the full range of P&O generalist services to leaders with emphasis on talent, retention, culture, and the implementation of people strategies.
• Support the execution of annual P&O processes such as talent reviews, performance development process, and the Mars Associate Survey.
• Work closely with Field Leaders to assess hospital leader talent, improve working relationships, increase associate engagement, retention, and productivity.
• Conduct investigations into associate concerns involving employment risk matters such as harassment, discrimination, and retaliation.
• Coach and guide leaders on the execution of people policies and processes to ensure legal and corporate compliance.
• Analyze P&O metrics and trends to embed people strategies around well-being, engagement, and retention.
• Identify potential engagement and retention concerns by conducting environmental scans and pulse checks, summarizing findings and working with leaders to create effective action plans.
• Communicate program information from P&O Centers of Excellence to ensure timely and efficient implementation and adoption.
• Other job duties as assigned.

• This role requires 25% travel.
• All field leaders are required to live in their assigned market with the ability to establish and maintain a home office.
• Ability to work at a computer for long periods of time.
• Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.

• Bachelor's degree in Human Resources or Business Management is required, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
• PHR and/or SHRM-CP certification is preferred.
• Five years of experience in Human Resources are required.
• Knowledge of employment and labor laws such as ADA, FMLA, NLRA and EEO is required.
• Previous experience with employee relations, investigations, or employment claims is required.
• Multi-state, multi-site experience is preferred.
• Spanish speaking is preferred.
• Healthcare background (veterinary or human healthcare, pharmaceutical, etc.) is preferred.