Branch Manager

The Branch Manager position is accountable for ensuring the safe, cost-effective, and efficient day-to-day management of their assigned area and for the financial results of the branch. This position is accountable for exceptional service delivery as well as a consistent and optimal customer experience. This position is accountable for developing and executing a one-year business plan with a view to safe operations, excellent customer service, employee retention, enhanced financial performance, and growth of the business. 

The salary for this position will be commensurate with education or work experience.

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What You Will Be Doing. 

• Develops and executes a one-year business plan ensuring alignment with the overall corporate strategic plan and immediate manager’s business plan. Enhances area strategic positioning.
• Grows and establishes Badger’s business through a strong operational base, market brand, and customer service ensuring a foundation is built for long-term profitability and success.
• Enhances area health and safety and exemplifies Badger’s high safety and service standards by making safety apart of the areas day-to-day operations, ensuring health and safety is the number one goal and holding direct reports accountable.  
• Develops and maintains a strong relationship with new and existing customers by providing excellent customer service.  
• Enhances the location’s talent pool to include optimal selection, skilled knowledge, development, management, and retention of talent. Ensures that talent is professional, safe, knowledgeable, and self-sufficient so they display the appropriate Badger image.
• Ensures the area is profitable by managing the area’s P&L on a weekly, monthly, and quarterly basis.  
• Conducts job site visits for bidding, inspections and pre job preparation (Bid and estimating on projects).  Facilitates the dispatching of Badger units and appropriate personnel.
• Ensure compliance with fleet operating standards and maintenance requirements.  Monitors of all repair and maintenance costs and taking corrective actions when required.
• Ensures at least meeting, if not exceeding, legal and regulatory requirements. This would include all critical areas of compliance, e.g., DOT, etc.
• Review, monitor, and approve hours of service and payroll processing.
• Prepare annual budget, based on market projections .

What We Are Looking For. 

• Education: Bachelor’s degree in business, engineering or related field or relevant work experience in lieu of degree.
• 5+ years’ of leadership experience preferred in the following Industries: Vacuum, Pump Trucks, Commercial Underground Construction, Trucking/Fleet Management, Sewer / Water Line or Underground Utilities, Oil & Gas and Waste, Equipment Rentals.
• 3+ years full Profit & Loss management experience.
• Proven ability to develop and deliver a 1-year business plan.
• Demonstrated managerial leadership capability with capability to deliver organizational value.
• Demonstrated ability to work within a unionized environment preferred (where applicable).
• Experience in MS Office applications (Word, Excel, Outlook, Teams) and CRM databases.
• Demonstrated hands-on field experience (preferred).
• Proven ability in successfully managing a P&L statement.
• Proven capability to build and nurture customer relationships and provide exceptional customer service.
• Demonstrated ability to think critically, with strong analytical skills.
• Excellent communication and conflict resolution skills at the individual and group level.
• Ability to develop mutual trust and integrity, a role model for others.
• High Energy, Ambitious & Entrepreneurial Mindset.
• Strong negotiation, problem solving and influencing skills.
• Fully applies oneself to all requirements of the position; 24/7, 365 commitment.
• Requires a self-driven, enthusiastic, team-focused, business-savvy, ethical and self-motivated professional.
• Will be required to complete pre-employment screening, which may include reference, education and criminal background check, credit check, MVR history and D&A screen.  

What You Will Get In Return. 

• Generous salary and bonus program(s).
• Low-cost Medical, Dental, and Vision insurance. 
• Retirement plan with employer matching contributions. 
• Attractive vacation programs. 
• Inclusive Group Life Insurance. 
• Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits. 
• Rewarding employee referral program.
• Valuable employee training program(s).