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Sr. Analyst - Technical Documentation Specialist (f/m/d)

AT Avanade
Avanade

Sr. Analyst - Technical Documentation Specialist (f/m/d)

Hamburg, Germany

Are you a talented technical writer looking to make a significant impact in the world of software development? Join our dynamic team at the Avanade Legacy Modernization Service Hub, where we deliver cutting-edge software solutions that power the legacy modernization journeys of top banks, insurance firms, and retail giants across the globe. As a key player in our innovative company, you'll have the opportunity to craft clear, concise, and engaging documentation that helps our prestigious clients navigate their digital transformation. If you're passionate about technology and thrive in a collaborative environment, we invite you to be part of our mission to revolutionize the industry.

Come Join Us

Avanade's Legacy Modernization Service Hub (LMSH) prides itself on over 25 years in providing fast and flexible legacy transformations for large customers. Based in our Coevorden office in The Netherlands, we are a team of highly skilled and experienced IT professionals dedicated to Legacy Transformation. We build the technology to automatically convert large enterprise IT systems from old technology to modern technology and bring these IT systems into the Cloud. We encourage hybrid working schedules. With collaborative days but also focus days, either at your home or facilitated at any Avanade or Accenture office.

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Are you looking for an interesting job as a technical writer in a challenging IT environment? Do you want to be at the language end of release notes, product manuals and training materials? Do you like building your own tools for this in e.g. PowerShell, HTML, JavaScript, CSS, Liquid? Here's the job for you.

You'll be working in a team of three technical writers, each with their own responsibilities, but all with the ability to take over the other's tasks in case of holidays or illness. There is an excellent working atmosphere in the team, with lots of room for personal ideas and input.

What you´ll do

Your main responsibility will be to ensure that all written communication is of the highest possible standard. The Avanade AMT product has international customers who must rely on your work for product manuals, release notes, and training materials. Documentation artifacts are published on static websites, for which you will also be responsible.

Skills & Experience

* Written proficiency in English
* Affinity with the creation of software product manuals, training materials and release notes.
* It would be a plus if you also have experience with Git and automation pipelines, automating the packaging and publishing of documentation artifacts.

About You

* Strong Writing Skills: Ability to write clearly, concisely, and accurately, ensuring that complex technical information is easily understandable.
* Technical Proficiency: Familiarity with software development processes, programming languages, and technical tools. This helps in understanding the subject matter and communicating it effectively.
* Attention to Detail: Ensuring that all documentation is free from errors and inconsistencies, and that it adheres to the required standards and guidelines.
* Research Skills: Ability to gather information from various sources, including technical specifications, product manuals, and interviews with subject matter experts.
* Collaboration: Working closely with developers, engineers, product managers, and other stakeholders to gather information and ensure the accuracy of the documentation.
* User-Centric Approach: Understanding the needs of the end-users and tailoring the documentation to meet those needs, making it as user-friendly as possible.
* Adaptability: Being able to quickly learn new technologies and tools and adapt to changing project requirements and priorities.
* Visual Communication: Creating diagrams, charts, and other visual aids to complement the written content and enhance user understanding.
* Editing and Proofreading: Reviewing and refining documentation to improve clarity, coherence, and overall quality.

Enjoy your career

Some of the best things about working at Avanade

* Opportunity to work for Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
* Real-time access to technical and skilled resources globally
* Dedicated career advisor to encourage your growth
* Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits [1] Employee Benefits at Avanade | Avanade

A Great Place to Work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.

Create a future for our people that focuses on
• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by
• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by
• Amazing the client
• Prioritizing what matters
• Acting as one
References

Visible links
1. https://www.avanade.com/en/career/benefits
2. https://www.avanade.com/en/about-avanade/inclusion-and-diversity

Client-provided location(s): Hamburg, Germany; Coevorden, Netherlands
Job ID: Avanade2-8283
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Snacks
    • Holiday Events
    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Leadership Training Program
    • Mentor Program
    • Internship Program
    • Professional Coaching
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Latinx founded/led
    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training