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Delivery Lead - Consumer Goods and Service / Retail

AT Avanade
Avanade

Delivery Lead - Consumer Goods and Service / Retail

Milan, Italy

Lead with excellence and a collaborative spirit as a Delivery Lead at Avanade, where every project is a step towards success and client satisfaction.

Come join us
We are seeking an experienced and highly motivated Industry Delivery Lead to oversees projects within the Consumer Goods and Services and/or Retail industry. The successful candidate will be responsible for overseeing projects, ensuring they are executed on time, within budget and aligned with the strategic objectives of the organization. This role requires a proven experience in leading project in the Consumer Goods and Service and/or Retail industries and a deep understanding of industries, processes and methodologies, strong leadership, excellent communication skills.

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Together we do what matters.

What you will do:
Portfolio Management:
• Oversee the planning, execution, and delivery of multiple projects within the industry identifying and mitigating risks to ensure successful project delivery.
• Collaborate with the Sales Accounts to develop the business on the Industry Clients
Project Leadership:
• Lead cross-functional project teams, fostering collaboration and ensuring clear communication of project goals and objectives.
• Ensure projects adhere to established timelines, budgets, and quality standards.
• Facilitate project planning sessions, including defining scope, goals, and deliverables.
Stakeholder Engagement:
• Act as the primary point of contact for all project stakeholders (internal and external), including senior management, clients, and vendors.
• Develop and maintain strong relationships with key stakeholders to ensure their needs and expectations are met.
• Provide regular updates on project status, risks, and issues to stakeholders.
Team Leadership:
• Oversee a team of project managers, coordinators, and other delivery staff.
• Lead and mentor project teams, fostering a collaborative and high-performance work environment.
• Coordinate with other departments to secure necessary resources for projects execution.
Risk and Issue Management:
• Identify, assess, and manage project risks and issues, implementing mitigation strategies as needed.
• Escalate critical risks and issues to senior management as appropriate.
• Conduct post-project reviews to identify lessons learned and opportunities for improvement.
Continuous Improvement:
• Promote and implement best practices and Avanade methodologies.
• Ensure compliance with company policies, procedures, and standards.
• Drive continuous improvement initiatives to enhance client satisfaction and operational efficiency.
Skills and experiences
• Bachelor's degree in Information Technology, Business Administration, or a related field. A Master's degree or PMP certification is a plus.
• Minimum of 5-7 years of experience in portfolio management, project management, or a related role, within the Consumer goods and services / Retail industry.
• Proven experience managing large-scale system integration projects.
• Proficiency in project management software and tools (e.g., MS Project, JIRA, Trello).

About you
Characteristics that demonstrate success for this role:
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Ability to work independently and make informed decisions.

Enjoy your career
Some of the best things about working at Avanade:

• Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits
Employee Benefits at Avanade | Avanade
.

A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our
Inclusion & Diversity page
.

Create a future for our people that focuses on:
• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by:
• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by:
• Amazing the client
• Prioritizing what matters
• Acting as one

Learn more
To learn more about Avanade check out these links:

LinkedIn

Inside Avanade Blog

Avanade Careers

Client-provided location(s): Milan, Metropolitan City of Milan, Italy; Rome, Metropolitan City of Rome Capital, Italy
Job ID: Avanade2-5620
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Snacks
    • Holiday Events
    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Leadership Training Program
    • Mentor Program
    • Internship Program
    • Professional Coaching
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Latinx founded/led
    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training