What you'll do:

* Business Requirements Gathering: Lead the process of gathering and documenting business requirements, ensuring clarity and alignment with business objectives.
* Functional Specification Documentation (FSD): Develop detailed Functional Specification Documents, ensuring alignment with business requirements and technical feasibility.
* Cross-Functional Collaboration: Act as a liaison between business stakeholders, development teams, and quality assurance teams, ensuring seamless communication and project alignment.
* Quality Analysis: Contribute to quality analysis activities, ensuring that delivered solutions meet the highest standards of quality and functionality.
* Defect Triage: Manage and prioritize defects, leading triage meetings to assess, categorize, and assign defects to the appropriate teams.
* Defect Summary Reports: Prepare and present comprehensive defect summary reports to stakeholders, providing insights into defect trends, root causes, and resolutions.
* Systems Integration: Ensure that business requirements are accurately translated into system specifications, facilitating the successful integration of multiple systems and interfaces.
* Stakeholder Communication: Maintain clear and effective communication with all project stakeholders, ensuring that expectations are managed and met throughout the project lifecycle.
* Process Improvement: Identify opportunities for process improvement and lead initiatives to enhance business processes and system efficiency.

Skills and experiences:

* You have a passion for learning along with good business sense and time management
* You know how to manage your clients' expectations effectively
* Strong consulting skills and client-facing experience with an implementation partner and/or end user
* Experience with the Microsoft Dynamics 365 modules
* Experience in Business Requirements Gathering, Cross-Functional Collaboration, Systems Integration
* Previous experience in Banking, Retail Leads and Service Requests is a plus.

About you

Characteristics that can spell success for this role

* Consultative, collaborative, relationship builder
* Resilient, adaptable, flexible
* Intellectually curious and passionate about tech
* Client-centric attitude
* Passion for learning and development

Enjoy your career

Some of the best things about working at Avanade

* Pathway to work on industry leading programs of work
* Opportunity to work with global customers
* A people-first culture that supports innovation to push teams in new directions
* Quickly turn your ideas to human impact by cultivating a team that will help clients unlock what's next
* Real-time access to technical and skilled resources globally

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on

* Expanding your thinking
* Experimenting courageously
* Learning and pivoting

Inspire greatness in our people by

* Empowering every voice
* Encouraging boldness
* Celebrating progress

Accelerate the impact of our people by

* Amazing the client
* Prioritizing what matters
* Acting as one

Learn more

To learn more about the types of projects our team works on, check out these case studies:

* What matters to Rathbones is people-first workplace experiences and sustainability
* Ventilator Challenge UK manufactures 20 years' worth of ventilators in 12 weeks to help save lives

Interested in knowing what's going on inside Avanade? Check out our blogs:

* Avanade Insights - exchange ideas that drive tomorrow's innovation
* Inside Avanade - explore what life is like working at Avanade