Job Requisition ID #
25WD85329
Position Overview
We are looking for a technically skilled Software Engineer to join our Marketing Support team, focusing on enterprise-level support for marketing tools and their integrations. This role requires a blend of technical expertise and problem-solving abilities to address incidents and ensure seamless operations. The ideal candidate will bring programming and database skills, a willingness to learn, and the ability to work closely with business stakeholders to resolve technical challenges.
Responsibilities
- Provide technical support for marketing platforms such as Marketo, Allocadia, Folloze, 6Sense, AIQ, Rainfocus
- Lead operations and integrations with tools like Salesforce and Snowflake
- Investigate and resolve issues related to tool functionality, data workflows, and integrations
- Create and maintain scripts for automation and troubleshooting using programming languages like Python
- Hands-on experience in ReactJS
- Analyze and resolve data-related issues using SQL queries and reporting tools
- Collaborate with cross-functional teams to support and optimize marketing workflows and integrations involving AWS services (e.g., Lambda, API Gateways)
- Assist with tool configuration, customization, and enterprise system integrations
- Document technical resolutions, workflows, and best practices to ensure effective knowledge sharing
- Stay updated on the latest marketing technologies and contribute to continuous improvement initiatives
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Minimum Requirements
- Minimum bachelor's degree in computer science, Information Systems, Engineering, or a related field
- 5+ years of experience in technical support, software engineering, or a similar role
- Proficiency in programming languages (such as Python) for automation and incident resolution
- Strong knowledge of SQL and experience with database management
- Familiarity with AWS services like Lambda, API Gateway, or related tools
- Ability to analyze and resolve technical issues independently and collaboratively
- Strong communication skills to interact effectively with technical and non-technical stakeholders
- Ability to align work hours to provide support in AMER and EMEA time zones, whenever needed
Preferred Qualifications
- Experience with marketing platforms such as Marketo, Allocadia, Folloze, 6Sense, AIQ, Rainfocus, or similar tools
- Prior experience in supporting marketing operations or similar functions
- Hands-on experience with the Marketo admin section, and Marketo integrations is a plus
- Understanding of enterprise-level integrations with tools like Salesforce or Snowflake
- Adaptability to learn new technologies and tools in a dynamic environment
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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