Job Requisition ID #
24WD81576
Position Overview
We are on the lookout for someone to strengthen our Named Account Renewals team in Tokyo, Japan.You will work in a hybrid position, reporting directly to te Manager, Named Accounts Subscription Renewals. You will be someone who can navigate through complex situations, improve subscription and cloud renewals within Autodesk's largest customer accounts. Our customers are transforming the world with their designs, and we are seeking a team player who can support them in their journey.
Responsibilities
- Sales - renewal ACV quota driven
- Subscription Renewals management - Manage upcoming renewals through customer and Channel partner conversations
- You will communicate with internal(Account Executive, Customer Success, sales leadership) and external partners (Channel Partners, Customers)
- Understand customer needs, future projects Customer retention
- You will secure the existing subscription base of renewals and increasing subscription revenue
- Promote our consumption-based subscription platforms, advanced support options, and applying promotions
- Conduct outbound customer calls; responsible for a minimum number of calls daily
- Determine our customer requirements and expectations to recommend specific subscription or consumption-based licensing solution
- Respond to our customer inquiries and handle or delegate accordingly
- Use Salesforce.com to document all customer opportunities and submit orders via salesforce.com case and monitor to completion
- Manage Opportunity Pipeline using current Sales Methodology program- maintain accurate forecast categories and manage pipeline against plans and targets weekly
- Maintain knowledge of Autodesk products, competition and industry trends along with promotions and other items related to doing business with Autodesk or its PartnersBuild
- Maintain relationships with Named Account Executives and channel partners for repeat renewal business
- Responsible for weekly and quarterly renewal forecasts to Named Account Sales Management and Finance Business Partner
- Early adopter of new processes for feedback to Japan team and NAIS management
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Minimum Qualifications
- At least 3 years of success in a sales, renewal sales, or sales support role
- High fluency in Japanese and Professional level ability in English
- Prior experience in SaaS, Renewals, or Customer Success
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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