Job Requisition ID #
25WD86727
We're looking for a highly motivated and experienced Digital and eCommerce Sales Manager to lead Digital Sales in EMEA.
This person will exceed the digital and ecommerce objectives. These include billings, subscribers, traffic, conversion rates and customer experience metrics.
In addition, this person will lead the digital and eCommerce projects in collaboration with international teams, being responsible for identifying local platform improvements, driving new customer acquisition and customer retention projects that drive towards Autodesk's digital goals. This person will report into the Senior Director for the Route to Market Team for Digital eCommerce.
The ideal candidate is customer-oriented with excellent eCommerce and digital marketing skills, and deep expertise in the EMEA eCommerce market.
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This position is highly cross-functional - working closely with global team's key stakeholders, business partners and the senior management team. Partner organizations include Channel and inside sales, Product Marketing, Product Development, Demand Generation, Digital Acquisition (SEO, SEM, Display, social media) and Affiliate Marketing.
To be successful in this role, you will need the ability to successfully strategize, plan, collaborate, influence and speak to both business and technical teams. You must be able to work independently, define creative solutions, and have a history of successful ecommerce and paid media experience. As an innovative, results-driven professional, with a proven track record of significant sales growth, you will have a solid understanding of the digital customer experience.
Responsibilities
- Actively lead efforts to exceed digital and eCommerce sales goals in EMEA.
- Relentlessly drive for localized digital experiences that drive engagement and increase conversion.
- Work with senior leadership and business partners to help create long term eCommerce & digital strategy with the EMEA Region. Be the voice of EMEA in all aspects of the digital business.
- Ensure successful planning, execution, optimization for key business drivers such as promotions, site merchandising, and digital marketing.
- Partner with marketing teams to execute full-funnel customer experiences, including paid and owned marketing, to deliver on sales goals.
- Collaborate with internal partners across Autodesk to create innovative solutions that drive a superior customer experience and path to purchase.
- Integrate usability studies, customer feedback, research and market analysis into testing and optimization plans to enhance customers satisfaction and sales results.
- Regularly report on progress against targets by providing both forecasts and local insight.
- Make data-driven decisions to optimize performance. You'll work with your organization's analytics, testing and optimization teams as well as others across the company to acquire and understand the data and your customer profile.
Skills & Qualifications
As a great candidate for this role, you have...
- 10+ years' experience in B2B eCommerce and direct business in EMEA.
- You have proven experience in promotions, merchandising, and creating effective customer web experiences on an eCommerce platform.
- Sales experience or close familiarity with the terminology and how sales teams work.
- Strong communication skills and a highly collaborative approach. Communication and influencing skills are critical in this role. You listen, seek to understand, facilitate difficult conversations, communicate your vision, and are courageous with differing points a view. At times, you are willing to disagree and commit.
- Experience with paid media ecosystem.
- Data driven decision making skills. You have keen analytics skills, especially with Adobe Analytics. You understand and have experience with A/B and multivariate testing. You use data from multiple sources to drive meaningful decisions and actions.
- Understanding and ability to manage key metrics, from traffic and purchase conversion. You understand how each of these impacts your ability to meet goals and know how to influence them.
- A customer experience perspective. You are familiar with all the components that make up a great web experience: Visual Design, UX, Content, Paid Media, SEO, Social, and many more.
- Business and Finance acumen. You regularly report against sales targets and understand the local elements that contribute to the business (both quantitative and qualitative).
- Experience and comfort working in a team that is based in geographically diverse locations.
- Excellent English skills, both written and verbal.
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Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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