Job Requisition ID #
24WD78448
Position Overview
Interested in shaping the future of smart product development? Are you passionate and energised by working closely with customers? If so, this is the role for you!
You will bring insights and experiences from the market back into our development process to help shape the future of Manufacturing in Autodesk Fusion.
As a Customer Advocacy Manager, you will play a key role in ensuring the success of our customers, by maximising the quality of future software releases and putting our users' perspectives at the centre of our decisions.
You will report to the Manager of Fusion Customer Advocacy, with a mix of onsite and hybrid initiatives.
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Responsibilities
- You will connect and engage with Fusion Manufacturing customers to drive adoption for new technology and workflows
- As a subject matter expert, you'll bring a customers perspective to the development organisation, ensuring new technology is inline with customer expectations
- You'll provide customer feedback and emerging trends to product team stakeholders
- You will work closely with customers in the Fusion Insider Program, to ensure feedback is captured ahead of full customer release
- Validate our Manufacturing capabilities in-product and certify end-to-end workflows, in close collaboration with our Technology Centers
- Roll out new Manufacturing technology to our customers, to our partner network and internally across Autodesk
- Collaborate with a team of subject matter experts who represent all areas of Fusion, while embodying the Autodesk Culture Code
Minimum qualifications
- 2+ years' relevant experience in a Manufacturing role
- Relevant qualification in Engineering/Machining/Manufacturing subjects
- Experience using CAM software (Autodesk Fusion preferred)
- Excellent communicator and relationship builder
- With a desire to do the best for our customers
- Comfortable and confident presenter/public speaker
- Travel internationally as required
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Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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