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People Operations Associate

AT Atlassian
Atlassian

People Operations Associate

Manila, Philippines / Remote

We are looking for a People Operations Associate to join our Global Shared Services team, at Atlassian. You will provide support to our EMEA-based employees and managers and, in partnership with HR Partners or Centres of Excellence (COEs), to deliver great experiences.

We are looking for a driven and energetic People Operations Associate to provide support for the effective functioning of the key HR processes related to employee lifecycle, ensuring the provision of a legally compliant and digitally led service. You will be part of the EMEA HR operations team, your primary responsibility will be to ensure that Atlassian Talent strategy is properly delivered. You will use your ability to follow a logical and systematic approach to issues, escalating matters where needed to your superiors, delivering with accuracy and in set timeframes.

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  • Supports a diverse variety of EMEA HR operations projects that range significantly in size and complexity
  • Implements the hiring/termination, mobility & onboarding processes along with relevant reporting requirements to internal & external stakeholders
  • Participates in workforce administration processes, including working time, leaves & absences, employees' data recording & reporting, hiring and termination process
  • Processes employees' data according to data privacy legal framework
  • Keeps up with labor legislation updates and alerts HR Operations supervisor accordingly
  • Be the data integrity champion to ensure employee records are up to date
  • Solid attention to detail and excellent organisational skills
  • This role requires someone comfortable working in a high volume; fast-paced, results-oriented environment and holding themselves to a very high customer service standard.
  • Demonstrated operational abilities, and process-oriented and able to maintain the accuracy of data in a fast-paced environment
  • Effective communication skills, both oral and written
  • Excellent interpersonal skills, with the competency to work within a global team environment

Behavioural Competencies

Key Desired Behaviour Competencies

Culture Awareness - Facilitates continuous improvement with consideration of Atlassian's core values, Identifies and aligns existing organisational values to service delivery outcomes

Customer-centric - focus in the delivery of service to ensure a consistent customer experience, Possesses strong interpersonal skills, Driven to provide high-quality service and improve operational efficiency

Manage PrioritiesIdentifies more critical and less critical activities and tasks; adjusts priorities when appropriate.

SchedulesEffectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts

Leverages resourcesTakes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently

Stays focusedUses time effectively and prevents irrelevant issues or distractions from interfering with work completion; follows up promptly on action items

Reaches out to expand contactsInitiates purposeful contact with those who have the knowledge and influence to advance work goals; focuses on contacts who share mutual interests

Leverages network contactsAsks the most appropriate contacts for help

Emphasizes the impact of conflictEstablishes a compelling rationale for resolving the conflict, emphasizing the benefits for the individuals, the team, and the organization; focuses conflicting parties on their shared goals

Clarifies causes of the conflictSeeks and shares information from relevant sources to understand the conflict and its root causes from all sides; summarizes to ensure shared understanding across all parties

Empathizes with all partiesEncourages others to share thoughts and feelings; empathizes with issues and concerns by identifying both the facts and the feelings expressed so all parties feel understood

Stay focused on resolutionHelps others stay focused on resolving the conflict so they avoid personal attacks; maintains others' self-esteem when discussing sensitive issues by acknowledging their contributions and experience, focusing on the facts, avoiding assumptions, and clarifying motives without placing blame; expresses confidence in reaching a resolution

Develops others' ideas for resolving the conflictPresents and seeks potential solutions or actions, building on others' ideas; asks powerful questions to unleash ideas and get all parties involved in the solution; explores needed resources and support while ensuring that the conflicting parties take ownership for resolving the conflict

Gain agreement to a resolution planTakes positive action to resolve the conflict by confirming agreements and specifying next steps, resources, support, and how to track progress; summarizes to ensure that all are aware of required actions and accountabilities

Stay informedEstablishes procedures to remain aware of issues, follow up on action items, and track results (e.g., quality, quantity, cost, or timeliness)

Earning Trust

Acts with integrityDemonstrates honesty; keeps commitments made to others; behaves in a consistent manner; keeps sensitive information confidential, adheres to moral, ethical, and professional standards, regulations, and organizational policies. Discloses own positionsShares thoughts, feelings, experiences, and rationale so that others understand personal positions and feel comfortable sharing similar information; admits mistakes

Remains open to ideasListens to others and objectively considers their ideas and opinions, even when they conflict with own.

Value othersGives credit to others for their contributions; stands up for deserving others and their ideas even in the face of resistance or challenge; shows empathy and offers reassurance in response to others' concerns; treats people with dignity, respect, and fairness

  • Up to 3 years of relevant working experience in all areas of an HR transactional environment for a large and complex global organization especially EMEA region
  • Demonstrated knowledge of HR practices
  • Bachelor's degree in BA/BS, or equivalent practical experience
  • Ability to work in a high volume and demanding environment with proven capacity to prioritize and multi-task
  • Advanced MS Office user with a focus on Excel
  • Solid analytical and problem-solving skills with the ability to formulate tentative strategic decisions
  • Experience with Workday or other similar HR Management systems
  • Knowledge of GDPR, work permits, and European right to work
  • Knowledge of Atlassian products/tools e.g. Jira Service Desk, Confluence, Trello
  • Has a passion for technology and desire to learn different digital platforms

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Client-provided location(s): Manila, Metro Manila, Philippines
Job ID: Atlassian-15389
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • On-Site Gym
    • HSA
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Holiday Events
    • Casual Dress
    • Pet-friendly Office
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
  • Diversity and Inclusion

    • Founder led
    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

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