A Mid Market Account Executive at Atlassian is responsible for managing a portfolio of mid-market customers, focusing on identifying sales opportunities, cross-selling, and expanding the user base. They work closely with Channel Partners, Product Specialists, Account Managers, and Solution Engineers to guide customers in deploying and utilizing Atlassian products at scale. Additionally, they serve as customer advocates, providing valuable feedback to product and engineering teams to enhance the customer experience.
- Manage a portfolio of mid-market customers, identifying sales opportunities, and nurturing customer relationships.
- Achieve revenue targets by cross-selling and expanding user base.
- Serve as a customer advocate, providing feedback to product and engineering teams.
- Collaborate with Channel Partners, Product Specialists, Account Managers, and Solution Engineers.
- Guide customers in deploying and utilizing Atlassian products at scale.
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- Experience in account management or sales, preferably in B2B SaaS.
- Strong relationship-building skills and ability to manage multiple priorities.
- Familiarity with Atlassian products and CRM tools like Salesforce.
- Interest in agile, project management, DevOps, or IT service management.