Position:
Inside Sales Representative

Job Description:

Arrow Electronics is looking for an experienced Inside Sales Representative! This position acts as the liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. This Inside Sales Representative will be empowered to make business decisions within set guidelines to help grow the business and meet or exceed sales goals directly affecting their compensation plan.

What You'll Be Doing:

• Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
• Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System) ; sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information Technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.
• Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions.
• As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.
• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

• Typically requires a 4-year degree and 2-4 years of related experience; or an advanced degree without experience; or equivalent work experience.
• Strong sales and negotiating abilities
• IP&E knowledge preferred
• Excellent verbal and written communication; fluent in English
• Experience with ERP Systems. Oracle is a plus.
• Intermediate knowledge of Microsoft Excel
• Ability to build and maintain effective business relationships with clients

• Hybrid: 3 days in office / 2 days from home

• 30 days of Christmas bonus
• 40% vacation premium
• 12 vacation days plus 2 floating days
• Vision and Dental Assistance
• Life Insurance
• Healthcare Insurance
• 10% Food/Pantry Vouchers
• Restaurant Vouchers
• 13% Savings Fund
• Access to Arrow's Employee Discount Program
• On-site Gym and Lockers, Free for Use to All Employees!
• Growth Opportunities, and more!