Position:
HR Associate, Benefits Administration

Job Description:

ABOUT THE ROLE:

The HR Associate is a critical member of the EMEA HR Solutions Center team. The EMEA HR Solutions Center Team is a versatile first point of contact for all HR related inquiries, assisting employees with general HR questions and managers with employee lifecycle administration. Provides scalable administration of regional HR programs and specialized solutions such as: HR Process & Project Management, HR Policy & Compliance, HR Technology and HR Reporting. This role provides first level support to employees across the region, on a variety of HR related topics, from policy and procedure, to technology support.

• Respond to questions on administrative HR procedures and practices via multiple channels within our HR Solutions Center (e.g., e-mail, phone, and case management system)
• Answer HR policy-related questions, such as the EPR, Goal setting, Merit Review, Talent review, and other, providing guidance to both managers and employees, and escalating as appropriate
• Educate clients of services available to them and ensure accountability towards self-service tools such as Workday (Arrow's HRIS) and other systems
• Utilize Workday to process specific employee-related transactions, in addition to auditing work performed by other members of the team
• Execute critical HR initiatives to deliver best-in-class employee services, including communications of HR initiatives and logistic support to training and HR programs
• Continuously create and define process improvements focusing on standardization related to HR programs, initiatives and inquiries
• General administration duties: preparing reports etc.
• Updating customers of delivery expectations

• Excellent training opportunities
• 1-year employment contract to start with
• Private medical healthcare
• MyBenefit system
• Fantastic working culture where you can make an impact
• Nice office facility in an easy-to-reach location
• Broad selection of teas, coffee and fresh fruits
• Friendly work atmosphere
• Casual dress policy

• At least 1 year of HR experience (preferably SSC sector)
• A person who is located in Gdańsk
• Experience in process transition will be an advantage
• Good English both in spoken and written (B2 / C1 level)
• Additional knowledge of any other language will be an asset (European countries)
• A person who is innovative, process oriented, willing to implement plenty of automation within HR administration processes
• A person who is self-reliant and takes full ownership of their tasks.
• A person who is customer service oriented, willing to provide our employees with the best quality of HR services