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Customer Service Officer

AT Arrow Electronics
Arrow Electronics

Customer Service Officer

Shenzhen, China

Position:
Customer Service Officer

Job Description:

RESPONSIBILITIE:

Manage "Order to Invoice" Process, Including but not limited to -
- Order Enter
- Backlog Management with Reschedule Request

- Arrange Shipment

- Inventory Control

- AR, RMA and Other after sale service

- Keep good relationship with customers and develop new Biz Opportunity

- Close interaction with internal /external team to achieve monthly budget.

COMPETENCIES
• University Education with 1-3 years of customer service experience in Electronics industry.
• Proficient in MS-Office (Excel, Outlook), knowledge in Oracle is an advantage
• Good command of both written & spoken English.

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• Strong communication skills, initiative working attitude, able to work under pressure.

Location:
CN-Shenzhen, China (Upper Hills, Huang Gang Rd)

Time Type:
Full time

Job Category:
Business Support

Client-provided location(s): Shenzhen, Guangdong Province, China
Job ID: Arrow_Electronics-16338_R228238
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
  • Professional Development

    • Internship Program
    • Promote From Within
    • Tuition Reimbursement
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program