Position:
Account Manager

Job Description:

Account Manager

We are looking for Account Manager to join our component business. The location of this role is Suzhou, China. This role will be responsible for developing all customer key relationships to ensure strong foundation for solution selling. The major objectives and challenges are to grow customer base and size, to seek and identify potential customers and bring them up to next level at Arrow.

What You'll Be Doing

• Provides the highest level of service to meet customer satisfaction while maintaining efficiencies in corporate operational processes and procedures
• Serves as a liaison between Arrow's internal resources, vendor resources and customers.
• Demonstrates a proactive approach and sense of urgency on our customers' behalf, anticipates our customers' requirements and communicates efforts in a timely and effective
• processes routine customer orders accurately and timely.
• Resolves discrepancies with the customer prior to order entry.
• Enters sales orders into the Arrow system.
• Review backlog report to fulfill orders most effectively.
• Meets customer service agreements established in SOW
• Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims

• Typically requires a 4-year bachelor's degree. Majors in Electronics Engineering, Computer Engineering are preferred.
• A minimum of 2-year of sales experience in semiconductor companies or electronics distributors.
• Could Work within established procedures with a moderate degree of supervision
• Clear and proper communication and articulation skills
• Proactive, flexible, and result-oriented with can-do attitude