Job Description
The Sales Support position is responsible for assisting and supporting the Director of Programs and Program Managers with day to day administrative task, and for providing customer support. This position will report directly to the Director of Programs.
Job Responsibilities
? Handle customer inquiries that contact the Program Managers
? Ensure customer complaints are resolved in a professional and timely manner
? Handle tracking of all program customer satisfactions, label requests, return and refund requests.
? Assist with analyzing competition and industry trends to ensure products and programs are new, innovated and competitive in the market to ensure sales increase in assigned territory, ensure findings are communicated to appropriate company staff
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? Assist with development of marketing materials such as catalogs, order forms, posters and website ? Understand and support the assigned policies and procedures set by various Department of Corrections and correctional facilities ? Responsible for maintaining CRM?s on a daily basis and keeping accurate updated account information for all accounts
? Contact customers and prospective customers to arrange appointments, follow up with order delivery statuses, and confirm travel arrangements
? Assist with any other special projects as needed
? Perform other related duties as assigned by the Department Director
Qualifications
- Administrative or Bachelors Degree in related field preferred, not required
- Microsoft Office (Outlook, Power point, Word and excel)
- Excellent administrative, clerical, record-keeping, computing and communication skills
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.